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Microsoft Corporation Full Time Opportunities Mexico - Technical Consulting & Client Success in Mexico City, Mexico

We are looking for up and coming college graduates to be the future of Microsoft. As a consultant or services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.

Customer Engineer

Customer Engineers (CEs) are deep technical advisors supporting Enterprise customers to deliver unique value by removing blockers to consumption within their given Solution Area. CEs provide technical support including risk assessments and tuning to operate and optimize a customer’s cloud or on-premises environment. The Customer Engineer provides support delivery services as well as technical readiness through a Customer’s Support contract via dispatch by the account team. Customer Engineer services can be delivered either remotely or on-premises.

Responsibilities

  • Support Management - Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them.

  • Support Execution - Deliver Results through Teamwork & Optimizing Business Results

  • Leadership and Growing the Business - Drives and Supports innovation focusing on industry solutions and customer business outcomes on the Microsoft platform.

  • Contribute & participate with meetings to articulate Premier offerings to all customers; share knowledge thru communities, adapt for customers.

Qualifications

  • Pursuing a bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred

  • Less than 5 years of professional experience

  • English – intermediate

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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