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Navy Federal Credit Union IT Operator I/II (6:00AM - 6:00PM) in Merrifield, Virginia


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to UsWe’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

  • FORTUNE 100 Best Companies to Work For®

  • Computerworld® Best Places to Work in IT

  • FORTUNE® Best Workplaces for Millennials

  • Forbes® America’s Best Employers

  • PEOPLE® Companies That Care

Basic Purpose

Coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments.Responsibilities:• Document problems and resolutions in organized technical detail including problem, cause, and solution• Execute service requests from service catalog• Operate and maintain high speed online printers for large scale computer operations• Perform test, configuration, environment and preventive maintenance activities• Identify, create, update and adhere to applicable standards and procedures• Identify, diagnose, troubleshoot, escalate and/or resolve technical problems• Monitor, troubleshoot and analyze systems/applications• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions• Perform other duties as assignedQualifications:• Ability to document and apply policies, standards and procedures• Exposure to validating system availability and performance• Familiarity with enterprise systems, terminal knowledge and IT terminology• Familiarity with technical inter-relationships between software/hardware and desktop/LAN/Host systems• Familiarity with MVS and JES2 commands• Basic skill exercising initiative and using good judgment to make sound decisions• Basic skill in producing desired results and achieving goals and objectives• Basic skill supporting a global 24/7, member/customer focused services operation• Basic verbal and written communication skillsDesired Qualifications:• CCNA, or related certificationsHours: 6:00AM - 6:00PM Rotatiing Schedule & every other weekendLocation: 820 Follin Lane, Vienna, VA 22820

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityDisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.