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Mercy Medical Center Clinton Video Monitoring Tech/NA Neuro-Ortho Full Time Nights in MercyOne Siouxland Medical Center - Sioux City, Iowa

Employment Type:

Full time


Night Shift


Under direct supervision, the Certified Nurse Assistant is responsible for assisting with direct patient care as well as other work on the unit, which supports the patient environment. Work will include components of direct patient care, nutrition, observation, documentation, transportation and general maintenance of the patient environment. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.


  • Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with MercyOne standards.

  • Performs duties in monitor room including:

  • Checks out camera and phone for patients requiring monitoring.

  • Updates system with patient name, room number and behavior necessitating monitoring.

  • Records patient information in LOG book.

  • Monitors patient for behavior, attempts to verbally redirect patient using Talk button. If unable to redirect calls phone assigned to that camera number, advises staff of assistance needed in the room.

  • Performs activities related to equipment maintenance including routine battery changes, equipment checks, and reporting of malfunctioning equipment to appropriate personnel.

  • Performs activities related to equipment maintenance:

  • Logs into system.

  • Battery changes on phones.

  • Reports malfunctioning equipment to appropriate personnel.

  • Monitors supplies.

  • Maintains monitoring supplies.

  • Communicates effectively with nursing and medical staff.

  • Performs thorough handoff report to oncoming monitor tech.

  • Maintains and updates skills checklist on an annual basis.

  • Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.

  • Actively participates in department meetings, committees, conferences, and in services.

  • Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control Policy & Procedure.

  • Knows, understands, incorporates, and demonstrates the MercyOne and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, MercyOne and Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

  • Maintains confidentiality of information pertaining to clients, physicians, employees, and MercyOne business.

  • Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

  • Performs other duties and responsibilities as assigned.


  • High school graduate or GED required.

  • Must be a CNA, Unit Secretary or have a minimum of one-year experience with direct patient contact.

  • Requires successful completion training to the Video Monitoring system.

  • Is able to communicate effectively with all members of the health care team. Is able to function effectively under stressful and in emergency situations.

  • Able to prioritize and communicate with several patients/ colleagues.

  • Must have general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.).

  • Must be comfortable operating in a collaborative, shared leadership environment.

  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of MercyOne and Trinity Health.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit at . You can also follow @TrinityHealthMI on Twitter.