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LAMPLIGHT FARMS INC Supervisor Ecommerce Shipping in MENOMONEE FALLS, Wisconsin

JOB REQUIREMENTS: Job Summary Supervise the Direct to Consumer (D2C) order fulfilment operations to include necessary planning and daily execution to deliver against businessobjectives. Drive and supporta Consumer First culture within the team by focusing on product availability, picking accuracy, packing for a safe arrival, and timely delivery. Duties and Responsibilities Provide supervision of eCommerce/D2C shippingactivities to include the efficient and timely fulfillment and delivery of orders. Ensure order fulfillment accuracy 100% of the time; investigate and resolve problems or order issues. Supervise the replenishment, storage, order picking, packing, audit, inventory management, and shipment of product to consumers. Routinely monitor and track against key performance indicators (i.e., accuracy, damages, and productivity). Maintain and support a culture of safety and security; regularly conduct safety audits and actively address shortfalls. Plan and coordinate temporary staffing needs necessary to support the operation; actively partner with third-party staffing organization to ensure needs are met. Assist in the preparation of correspondence, reports, and standard operating procedures. Responsible for managing allocated inventory; routinely perform physical inventory counts as required or as deemed necessary. Ensure shipments are picked up on time by third party carriers (i.e., FedEx or UPS) to meet ontime delivery commitment; regularly communicate with carriers. Partner with the Sales, Marketing, and Consumer Experience teams in support of theConsumer First experience; identify, discuss, andaddress opportunities for improvement. Ensure accurate information is entered into and disseminated out of the Warehouse Management System (WMS); serve as a key internal resource for users. Routinely inspect the physical condition of the equipment and materials; order testing, maintenance, repairs, and/or replacements as necessary. Prepare and maintain Standard Operating Procedures for the department; and assist in the preparation of correspondence, reports, operations, maintenance, and safety manuals. Monitor expenditures; may assist in the preparation and management of the annual budget. Supervise the day-to-day activities of the eCommerce/D2C fulfillmentteam. Provide leadership and direction to members of the department, performing those responsibilities in accordance with the established policies and applicable laws. Responsible for participating in interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems. Work with Human Resources to resolve more complex team member-related issues. Other duties as deemed necessary. Qualification Requirements Minimum Education: High School... For full info follow application link. The W.C. Bradley Co. and its family of companies is an Affirmative Action / Equal Employment Opportunity employer. ***** APPLICATION INSTRUCTIONS: Apply Online: