LIVING WELL DISABILITY SERVICES Program Manager in Mendota Heights, Minnesota
What is a Program Manager? A Program Manager leads a team of DSPs, Advanced DSPs and Assistant Program Managers who work cooperatively to empower and support the people we serve to achieve their goals and dreams. A Program Manager is actively engaged as an effective and cooperative leader of service and interdisciplinary teams to implement people s services plans and encourage people to make choices, decisions and plans that reflect people s personal interests. A Program Manager is committed to providing services in a manner that reflects Living Well Disability Services mission and values. Who Are We? Living Well Disability Services delivers exceptional services that transform the lives of people impacted by intellectual, developmental and physical disabilities. Services are available to people in their own home, their family s home or in one of our 34 group homes in the Twin Cities and Surrounding communities. We offer a broad spectrum of services to people with intellectual, developmental, and physical disabilities such as cerebral palsy, Down syndrome, multiple sclerosis, autism, and brain injury. These may be complicated by a variety of chronic health conditions. Innovation in service, accessibility, wellness, and technology help people pursue their goals and live as independently as possible. Major Position Responsibilities Lead and support to a diverse team of direct support professionals by providing effective hiring, training, supervision, mentorship and job performance evaluation to ensure successful implementation of services. Assess for design and assure implementation of individualized services that are responsive to directives from people receiving services, their legal representatives and interdisciplinary teams. Provide, monitor and evaluate services to assure quality standards are maintained and effective through the use of quality improvement tools. Manage service location to assure that contractual, financial and human resource outcomes are met by leading effective communication with staff, co-workers and people receiving services and their interdisciplinary team members, managing the purchase process to ensure adequate supplies are available and budget targets are met, and setting staff work schedules that meet the needs of people receiving services. Complete all tasks and responsibilities necessary to comply with all licensing requirements, including analyzing, preparing and submitting reports and communicating other information to the appropriate person, department or agency. Provide an environment conducive to the effective functioning of people s interdisciplinary teams to support and assure growth and development for people receiving services, including coordinating annual planning cycles as directed by people and as required by external and internal regulations and policies. Participate in organizational management and training efforts by serving as a trainer (CPR, Mandt, Advocacy, etc.) and/or participating in internal and/or external committees and task forces. Perform responsibilities in a professional manner, establish and maintain professional boundaries in all interactions and communications between team members, families, co-workers, individuals, and support staff. Complete required training's as scheduled, attend staff meetings, and maintain certifications for essential job functions (CPR, First Aid, Med Administrations, and/or Mandt). Complete other tasks and responsibilities as assigned and/or needed to ensure the agency meets its mission.