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Robert Half International Help Desk Analyst I in MEMPHIS, Tennessee

Description

If you excel at coming up with creative solutions to technical issues, you might be right for this job. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We especially want to hear from Hep Desk Analyst candidates with strong problem-solving skills and a passion for making effective change within an organization. Located in Memphis, Tennessee, the Help Desk Analyst opportunity is a short-term temporary role.

Major responsibilities

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues

  • Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

Requirements

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • 1+ years of prior experience

  • Firm grasp of basic networking concepts

  • Ability to recognize, evaluate, and resolve problems effectively

  • IT support ticketing system experience highly valued

  • Deep understanding of PC desktop/workstations

  • MS Windows 7 in an Active Directory environment experience preferred

  • Microsoft Windows XP experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $19.00 - $22.00 / Hourly

Location: MEMPHIS, TN

Date Posted: March 26, 2020

Employment Type: Temporary

Job Reference: 03900-0011431968

Staffing Area: Technology u0026 IT

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