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Capital One Director, Human Resources Consulting - Risk in McLean, Virginia

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Human Resources Consulting - Risk

Are you interested in joining a team of best-in-class HR Consulting Leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!

The Risk Management department is a horizontal organization that supports all of Capital One. Being on this team provides exposure to the various lines of businesses like US Card, Auto Finance and Commercial Bank plus our Regulatory agencies. It is also important work as Risk Management is a competitive advantage for the company.


  • Provide strategic HR consulting to our Operational & Compliance Risk team, led by an EVP with 30+ executives and over 1800 associates across the country

  • Lead a team of 3 HR Consultants

  • Sit on client’s leadership team and provide guidance across the Risk business imperatives

  • Manage core HR processes (i.e., performance & talent management, all associate survey, recruiting, compensation) for business unit

  • Manage executive recruiting searches for client and help to onboard new leaders

  • Architect and deliver a highly effective people strategy

  • Identify and help to lead transformational change focusing on impact at all levels

  • Provide just in time and targeted coaching across the executive group

  • Provide analysis and drive recommendations for diversity & inclusion and people leadership agenda

  • Partner with associate relations specialists on escalated issues, exit interviews, etc.

  • Participate in cross-functional business initiatives/projects, lending expertise on people-related matters

  • Coordinate HR work streams on key business projects (integrations, succession planning, audits, redeployments, etc.)

  • Translate industry best practices into readily consumable programs and products aligned to business needs

  • Thrive in a “move fast” environment that’s constantly changing, with the ability to prioritize work while still maintaining positive relationships

Traits we seek:

  • Exceptional integrated thinking skills, using logical, structured and data driven approaches

  • Superior problem solving competencies leveraging data to inform, influence and drive to decisions

  • Well managed delivering high quality work, prioritizing ruthlessly and leveraging people, tools and technology to drive results

  • Leads others with empathy and compassion while caring deeply for people

  • Values innovation and obsessed with ways to create real impact and drive change

  • Growth Mindset; enjoys and seeks out new challenges that stretch them

  • Recognizes the value of diverse perspectives; relies on debate and discussion to challenge their own views and the status quo

  • Great people leader who motivates and elevates others

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 7 years of experience as a Human Resources Generalist or Talent Management Leader

  • At least 5 years of client facing experience or at least 2 years of consulting experience, or a combination of the two

  • At least 5 years of experience in project management

Preferred Qualifications:

  • MBA or Master’s Degree in Human Resources Management

  • Professional Human Resources Certification or Senior Professional Human Resources certification or Coaching certification

  • At least 7 years of experience as a Human Resources Generalist

  • At least 7 years of client facing experience or at least 5 years of consulting experience, or a combination of the two

  • At least 7 years of experience in project management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.