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TEKsystems Desktop Support in Maryville, Tennessee

Our client is needing Desktop Support Technicians. Candidates will provide assistance and support for incoming tickets through walk up, email, and service desk related to computer systems, software, and hardware. They will support all internal users on site and occasionally help with level 1 support for incoming calls and tickets from the helpdesk. They will also be able to work on the infrastructure side - basic routers and switches.

Candidates should have strong computer knowledge and hardware troubleshooting abilities as well as the ability to communicate with customers, co-workers, management, and business contacts professionally.

Top Skills Details:

  1. Troubleshooting and addressing issues with Windows 10, Microsoft Office 365, OneDrive, OneNote, and printers (Zebra/Thermal printer experience is a plus)

  2. PC Imaging using SCCM or WDS

  3. Active Directory support

  4. Good communication and end user support skills, and ability to work in a manufacturing environment.

Daily breakdown:

• 50% On-site support for users

• 30% OS imaging

• 20% Taking support phone calls/remoting in

Additional Skills & Qualifications:

Good communication is a huge part of this position. Candidates must be able to communicate effectively with all end users as well as co-workers, executives, and associates in a professional manner.

This candidate must also have strong organizational skills, they must be able to work well with a team, and they must have the ability to learn and pick up new software applications quickly.

For the quickest response, send me an email with your resume and a good time & number to reach you. Due to client request, candidates must be eligible to work without sponsorship. ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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