Travelers Software Engineer II - Cloud Developer in Madison, Wisconsin
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Description Summary
Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering and development tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.
The Individual will serve as both an application and infrastructure services developer in addition to performing the technical service concierge role which involves design consulting to bridge the knowledge gap from our internal customers to our primary Cloud platforms. They will assist in designing and engineering solutions and aiding developers as needed and will have a strong understanding of our business’ cloud strategy and application portfolio. The person will support in existing applications and participate in the rollout of new service-based applications.
Primary Job Duties & Responsibilities
Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
Work independently to tackle well-scoped and loosely scoped problems.
Seek opportunities to expand technical knowledge and capabilities.
Provide technical guidance and mentorship to less experienced employees.
Work with customers to develop the overall look and design of a website/application
Producing, maintaining and modifying websites/applications and user interfaces
Routine testing and gathering feedback around ease of use, speed and other quality factors
Troubleshooting and resolving any issues or bugs that arise
Bachelor’s degree or its equivalent in work experience.
Two years of programming/development experience.
Education, Work Experience, & Knowledge
Four years of programming/development experience preferred.
Experience developing and supporting web applications and APIs in multiple languages and platforms preferred.
Experience migrating applications to the public cloud preferred
AWS Certified Developer preferred
Job Specific Technical Skills & Competencies
Delivery - Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important tradeoffs and negotiate them.
Domain Expertise - Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and aware of industry trends, demonstrate willingness, cooperation, and concern for business issues and priorities, and possess in depth knowledge of immediate systems worked on and some knowledge of adjacent systems.
Problem Solving - Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes using them as learning and teaching opportunities and consistently breaks down large problems into smaller, more manageable ones.
Communication - Strong communicator who possesses the ability to articulate information clearly and concisely with the business, document work in a clear, easy to follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions to ensure clarification, offer feedback appropriately and effectively, seek out and receives constructive criticism well, listen when others are speaking and make space for colleagues to share their thoughts.
Leadership - Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self-motivation in identifying opportunities and tracking team efforts.
Strong Understanding of databases mySQL, MongoDB or SQL Server
Experience with integrating with Security services like Okta, Tokens, SSL Certificates
Understanding of CI/CD pipelines including source code repositories: Jenkins, UCD, ArgoCD, Git, BlackDuck, Prisma
Understanding of Network technologies such as load balancers and firewalls
Familiar with Public Cloud providers and platforms.
Familiar with Docker and Kubernetes
Familiar with multiple O/S
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email (TAPHYREQ@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.