SSM Health Patient Access Representative 1 in Madison, Wisconsin
Reponsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
Assists with coordination of activities related to insurance pre-certification/authorization.
Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
Performs clerical and reception duties associated with patient registration.
Performs other duties as assigned.
- High school diploma or equivalent
- No experience required
SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex