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EXACT SCIENCES CORPORATION Clinical Laboratory Quality Assurance in MADISON, Wisconsin

JOB REQUIREMENTS: Clinical Laboratory Quality Assurance Technician Job Locations US-WI-Madison Req No. 2020-6785 Category Clinical Lab Operations Type Regular Full-Time Summary of Major Responsibilities The Clinical Laboratory Quality Assurance (QA) Technician is responsible for many quality aspects in the clinical laboratory, including supporting and maintaining the quality management system, facilitating feedback monitoring and resolution for customer satisfaction, and non-conforming event management. The Clinical Laboratory QA Technician will participate in and facilitate process improvement, process change, and coordination of user awareness within the laboratory departments. Essential Duties and Responsibilities Assists in maintaining clinical laboratory QA plans, policies, processes, and procedures in accordance with federal and state guidelines as part of the Quality Systems & Quality Management (QM) Process. Facilitates process improvement amongst laboratory departments. Measures process changes to determine impact on adjacent processes and departments. Participates in departmental process changes and brings visibility of changes to appropriate leadership. Participates in review and documentation of nonconforming events, supports investigations, root cause analysis, and development of corrective and preventive actions. Provides assessment, quality input and guidance, investigational support, and resolution for end-user feedback, interacts with representative from the Customer Care Center for follow up; assists in gathering documentation to support feedback escalations. Assists in gap analysis, risk management, document control, audits, inspections, cross-departmental metrics or information, etc. as needed). Exceptional written and verbal communication skills with strong attention to detail, organization, and record-keeping skills. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company's Quality Management System policies and procedures. Attend work regularly and reliably. Work designated schedule. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Qualifications Minimum Qualifications High School Diploma or General Education Degree (GED). Proficient computer skills to... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: