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Humana Broker Engagement Associate Director - Care Delivery Organization in Louisville, Kentucky


Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.The Associate Director, Broker Engagement plans and executes broker engagement strategies to generate new prospects and improve client retention based on localized specifications. The Associate Director, Broker Engagement cultivates the organization's broker community. The Associate Director, Broker Engagement requires a solid understanding of how organization capabilities interrelate across department(s).


The Associate Director of Broker Engagement is responsible for generating revenue for Care Delivery clinics through procurement of new patients for the clinics by planning and organizing local marketing and sales programs through broker relationships. This person will be responsible for building sales performance metrics as well as motivate and advise the Broker Engagement Representatives on these metrics. The Associate Director will achieve their objectives through strategically planning, setting sales goals, analyzing data on past performance and projecting future performance. The Associate Director’s broker engagement team will collaborate with marketing and other cross functional teams to generate leads and ensure the customer’s needs are met. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and will lead a team of highly specialized broker engagement professional associates.

Required Qualifications

  • Bachelor's Degree

  • 5 or more years of management experience

  • Proven experience managing broker engagement sales teams

  • High achieving, ambitious, innovative and results-oriented

  • Proven experience developing broker engagement strategies

  • Experience managing sales objectives while coaching and developing performance of Broker Engagement professionals

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Prior health insurance industry experience

  • Prior ad agency experience

Additional Information

Interview Format

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana’s secure website

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request.