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AIT Worldwide Logistics Regional International Operations Manager in Los Angeles, California

Wake up each day to be part of a movement.

A movement to make an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing.

our people deliver.®

Empowerment, active listening and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience.

Position Overview:

AIT is seeking a Regional International Manager for the Western USA Region. Ideal candidate will have experience in international air, ocean, and customs brokerage products. This individual will also have the ability to oversee regional international operations and guide them toward company performance goals. They will be the regional subject matter expert for international operations and also work with sales to drive business growth. The role offers the opportunity to work in fast-paced environment that promotes creative thinking and resourcefulness.

What You Will Be Doing Day-to-Day:

  • Work directly with the regional Director of Operations to establish regional and local goals within the parameters of the region operation’s business plan. Develop and execute policies, plans, and programs to meet anticipated organizational needs in the areas of functional responsibility. Ensure compliance with company policies and procedures and all applicable regulatory laws and guidelines.

  • Oversee, lead, direct and manage the fiscal and overall international operations of a region to ensure that growth and profitability goals and objectives are met. Develop continuous improvement methodology in key areas of service profit and growth. Review and evaluate regional international P & L performance and establish short term goals to address any budgetary shortfalls.

  • Responsible to support the business development, sales, marketing and new account development of international services for the region to ensure that maximum transportation revenue is generated to achieve profitability goals and objectives. Work collaboratively with sales, marketing, customer service, operations, IT and corporate administration to ensure efficient operations. Assists in new account on-boarding and SOP development.

  • Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that meet and exceed the customer’s expectations. Develop customer relationships and ensure that customer service and operational levels within the region operations are maintained.

  • Provide the station operation’s team with daily guidance, leadership and overall support on any issues relating to international operations, communication, revenue enhancement, human resources, procedures standardization, systems applications, and process execution. Assist stations with sales presentations, customer bids, and the promotion of the company’s products and services. Oversee and manage the professional development and productivity of international staff to ensure proper goals, training, professional development and project requirements are met. Address all employee performance problems with the station manager and directly in accordance with company personnel policies.

  • All other duties as assigned.

    What We Look for in Teammates:

  • A team player who works well with others – being respectful to our teammates is a Core Value!

  • A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.

  • Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.

  • Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

    Other Skills We Hope to See:

  • Bachelor’s degree

  • 10+ years of industry experience

  • Knowledge of international air, ocean, and customs brokerage processes

  • Experience with ITAR/ OFAC licenses, strongly preferred

  • Cargo Wise TMS experience, strongly preferred.

  • Proficient in Microsoft Suite

  • Exhibits strong communication skills both oral and written

  • Ability to motivate staff and develop effective working relationships with peers, executives, and clients

  • Ability to work in a high volume environment

    What AIT Can Offer You:

  • Growing company with a record year in performance that continues to scale!

  • Opportunity to drive significant changes in domestic operations with an ability to make an impact across the organization

  • Hands-on and passionate CEO who understands the importance of hiring great talent – passionately caring for co-workers is a Core Value!

  • Laid-back and open-door work environment

  • High Performance culture with a focus on a growth mindset where continuous improvement is embraced

  • Opportunity for advancement

  • Competitive compensation package

  • Full line-up of benefits

  • Tuition assistance

  • Volunteer program – it’s also a Core Value – we actively engage in our communities!

    About AIT Worldwide Logistics:

    AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 85 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services .

    AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5318 or email your resume to careers@aitworldwide.com

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