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Thermo Fisher Scientific Product Specialist - Industrial Market in Los Angeles, California

When your part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location/Division Specific Information

The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

How will you make an impact?

The Product Marketing Engineer is responsible for supporting and assisting in the development of industry business opportunities through technical and application-based sales strategies and presenting and promoting Thermo Fisher Scientific's industrial Dual Beam (DB), Scanning Electron Microscope (SEM) and Transmission Electron Microscope (TEM) products and solutions. They will do this by maintaining a strong understanding of customer technical requirements for existing and future products. This position promotes long term business opportunities, while supporting short term sales cycles, consistent with product line objectives.

What will you do?

  • Support the sales account managers by conducting to the point product presentations and demonstrations showing specific industry application solutions, advanced product accessories or options

  • Support the business development efforts for industry market verticals in workshops, workflows, campaigns and A3 development and management tracking

  • Accompany sales account managers on industry customer visits to determine key application needs, decision criteria, competitive strengths and weaknesses, assist sales force in the promotion of our products at trade shows

  • Provide feedback from existing customers, prospects, and the sales force to assist in the definition of product configurations or enhancements that target specific markets or market segments

  • Work with applications development to understand and describe special customer requirements initiating the NSR for internal execution to turn the requirements into sellable products or features

  • Owning the iterations of the NSR requirements between the BU and the customer

  • Providing beta testing feedback towards applications development regarding new hardware and software pre-releases

  • Develop sales support materials for the industry market verticals including applications notes, competitive matrices, product scorecards and technical presentations

  • Develop and present technical papers based on our solutions for industry customers at professional symposia's

  • Keep the sales force up to date with the latest product releases, application solutions, value statements or competitive issues

  • Recommend, evaluate, and document our own- and third-party accessories

  • Work with demonstration lab staff to develop effective specialized demonstration techniques for our industry workflows

  • Customer support and applications training post sales cycle and after instrument has been installed.

How will you get here?

  • Education

  • Typically requires a University degree in Materials Science, Chemistry and or Physics, an advanced degree is preferred. Experience

  • Typically requires 5 or more years' experience in a relevant technical environment. Knowledge, Skills, Abilities This position is ideal for an experienced professional wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas for our industry market verticals. The successful candidate will possess the following combination of education and experience:

  • Experience with TEM, DB and SEM systems and their scientific applications for industrial customers.

  • Knowledge and recent hands-on experience with TEM, DB and SEM are required.

  • Ability to work in a team environment. Proven ability to interact with cross - functional and cross - cultural teams

  • Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are critical to the success of this position.

  • Excellent customer interfacing skills a must

  • Ability to travel both domestically and internationally (on occasion), possession of a valid passport.

  • Travel requirements 50%-75%

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.