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Elliot Health System REHABILITATION ASSISTANT in Londonderry, New Hampshire

8 hours / week (Monday and Wednesday, 4:00pm-8:00pm)

  • POSITION SUMMARY

  • Acts as an assistant in all areas of clinical support. Assists rehab staff with patient care, cleaning/maintenance of rehab equipment, maintaining efficient clinical operations and clerical duties.

  • KEY RESPONSIBILITIES

  • Assists rehab staff (PT/OT/ST) in provision of patient care including, but not limited to, assisting with treatment sessions and patient handling (under direct supervision of therapist), equipment procurement, and instruction and/or set up on equipment.

  • Maintains inventory control, ordering of equipment and office supplies as needed, stocks supplies as received, monitors expiration dates on all materials, and monitors insurance authorization on referrals.

  • Cleans and maintains rehabilitation equipment according to manufacturers, hospital and department policies and procedures.

  • Exercises care in the use and operation of equipment and reference materials.

  • Maintains work area in a clean and organized manner.

  • Completes front desk operations as needed including, but not limited to, answering phones, checking in/ scheduling patients, taking co-pays, registering patient and checking insurance benefits.

  • Responsible for sending and receiving all rehabilation documentation to and from providers, to HIM, and insurance companies.

  • Provides excellent customer service and serves as a positive representative of Elliot Rehab Services in all interactions.

  • REQUIRED KNOWLEDGE & SKILLS

  • Ability to express or exchange ideas by means of the spoken word.

  • Ability to receive detailed information through oral communication.

  • Ability to adapt to emergency situations and act according to established policies and procedures.

  • Ability to deal with irate customers in a professional manner.

  • Ability to work with frequent interruptions and respond appropriately to unexpected situations.

  • Ability to endure periods of heavy workload or stress.

  • Ability to transport self to and from off-site locations.

  • Ability to operate a personal computer and related software including Word, Excel, Power Point and Epic.

  • Excellent customer service skills.

  • EDUCATION/EXPERIENCE/LICENSURE

  • Education: High School Diploma or equivalent required.

  • Experience: Previous experience in a rehabilitation setting, prior LNA experience or healthcare related experience preferred.

  • Certification/Licensure: CPR certification within 90 days of employment and maintain certification while in position required.

  • Software/Hardware: Word and Excel is beneficial.

  • OTHER REQUIREMENTS

  • Schedule: Monday and Wednesday, 4:00pm-8:00pm

  • Other:

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