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Momentum Worldwide Digital Senior Event/Account Manager in London, United States

Digital Senior Event/Account Manager

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Job Description

Why you’ll love this job

Microsoft has been one of the agency's longest-standing clients. The Microsoft accounts team carry out a vast variety of projects that includes, but is not limited to, the planning, development, and execution of Microsoft B2B events (virtual & in-person).

We are looking for a strong Senior Digital Event / Account Manager to lead a small team and support Microsoft to roll out their first party events.

Why you’ll love doing it at Momentum

Regardless of the job title on this document, you are part of a global team of creative imagineers who have perfected the art of delighting, amusing, engaging, distracting, fascinating, enthralling, charming, immersing and absorbing consumers, customers, staff and clients of all ages and cultures on line and off line through experience. In the last 30 years, we’ve set out to achieve a cult like status as an envied creative business. One whose reputation transcends beyond the marketing and advertising category or sector. A brand experience business whose creative work is transforming the careers of our people and our clients like American Express, Samsung, Microsoft, Premier League, Nestle, SAP and Coca Cola. And whose environments continually foster creativity and new ways of thinking.

Here’s what you’ll do

As a Senior Digital Event / Account Manager, you will be supporting the Microsoft Experiential team and Momentum Accounts team to seamlessly deliver first party virtual experiences. You will have a passion for events and will be able to carry out an operational role managing, delivering, and enhancing the events throughout the fiscal year.

Managerial and operational skills, attention to detail, multi-tasking, communication (including frequently presenting) and proactivity are key for this role.

Core Role / Project R&Rs

  • Responsible for managing a team of 2 or more including project oversight, personal development, weekly catchups, continuous coaching, and training.

  • Supports senior management with resourcing and quarterly planning

  • Responsible for the end to end delivery of c. 10 virtual events per quarter, inclusive of full project management

  • Takes ownership of key process documentation and responsible for maintaining and championing across the team

  • Champions reporting and evaluation across all events with ability to confidently implement and push forward learnings and best practices across full Microsoft event portfolio.

  • Collates and accurately inputs event and registration information into Microsoft’s online Planning Hub system – maintaining updates throughout projects

  • Comfortable virtually prepping and briefing event speakers / presenters ahead of events

  • Provides full live day virtual event management, carrying out final technical checks, organizing speakers and content, supporting with Q&A and note / action taking for evaluation purposes


  • Implementation of project management / plans and positively champion timings / deadlines.

  • Ongoing account administration, delivering detailed, accurate and timely updates to Momentum Accounts team.

  • Attend client and partner events and meetings as required - role could require a flexible approach to working hours.

  • Participate in a team environment that facilitates mutual respect and partnership across functions; quality thinking; appropriate risk taking; strong internal communications; and regular performance feedback.

  • Demonstrate working knowledge of the Momentum & McCann Worldgroup core disciplines, leveraging this to identify opportunities for organic growth.

  • Show full understanding of agency structure and functions and use resources appropriately and efficiently to the mutual benefit of the agency and client.

  • Participates actively in the Momentum & McCann Worldgroup training curriculum, selecting courses relevant to personal development and progression within the agency.


  • Builds thorough understanding of Microsoft’s business and audiences internally and externally to inform the “why” as well as the “what” we do

  • Ability to build and maintain strong working relationships with colleagues and clients at all levels, working as part of the core client team as well as the agency team

  • Projects confidence and enthusiasm to the client

  • Experience using Microsoft products, specifically Microsoft Teams and SharePoint

  • Interest and passion for technology, marketing and virtual business / skilling events

  • Supports the wider Microsoft team on the management of other internal projects as and when required

Required Skills

  • Proven experience as a Senior Event / Account Manager

  • Experience in team management, resourcing, and planning

  • Experience in delivering highly operational and programmatic events (virtually & in-person - virtual events is desired but not mandatory)

  • Experience working with Microsoft’s systems and products is desired but not mandatory

  • Successful track record of building and maintaining strong relationships

  • Excellent and strong attention to detail

  • Strong organization and time management skills (including building project plans)

  • Solid written and verbal communication skills

  • Confidence in presenting

  • Strong IT skills including experience with Microsoft Teams, Excel, PowerPoint and Outlook

  • Polished, professional demeanor, projects confidence and enthusiasm for the business

  • Results focused with ability to multi-task and prioritize within a dynamic environment

  • Comfortable working in an area you might not have worked in before with confidence and willingness to be flexible and to take on new challenges

Job Location

London, London, City of, United Kingdom

Position Type