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Georgia Employer CUSTOMER SERVICE REPRESENTATIVE in Locust Grove, Georgia

Customer Service RepresentativeAre you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!Who are we?Rentokil is the largest pest control company in the world, and we are the third largest pest control company in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.ResponsibilitiesWhat do our Customer Service Representatives (CSR) do?CSR's are the first contact to help resolve customers concerns. Our Customer Service Representatives arecourteous, knowledgeable and empathetic to the callers'concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally.Maintain good customer relations both on the phone and in personGather information from customers to help identify and solve problemsConfirm, schedule and re-schedule services for the customerSet sales appointments for new customersAnswer billing questionsComplete general clerical duties as assignedWork as a team with Serviceand SalesSell the value of our services and suggest upgrades to serviceSmile while talking on the phoneWhat do you need?High school diploma or GED2 years of call center experienceHave excellent listening and communication skillsHave a pleasant phone voice and ability to clearly speak and be understood on the phoneDemonstrate multi-task skills to enter accurate dataand type while speaking with customersRemain calm and ableto work under pressure when busy and help otherteam membersStrong attention to detail and willingness to learnExcellent organization and time management skillsAvailable to work Monday-Friday and Saturdays as neededWhy Choose Rentokil?A career with Rentokil is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.Professional and Personal Growth:Robust Paid Training & Professional Development PathOpportunity to grow - We love to promote from within!Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)Wellness:Excellent Health benefits including Medical, Dental, Vision, and Life InsuranceAccess to Flexible Spending Accounts for Healthcare or Dependent Care ExpensesOutstanding Company-Paid Short Term DisabilityAccess to Long-Term Disability InsuranceWellness Reimbursement ProgramEmployee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefitsCompany-paid sick timeSavings & Retirement:401(k) retirement plan with highly-competitive company-matching contributionsHoliday Savings Club option with company-matching fundsEmployee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more)Work-Life Balance:Vacation Days & sick daysCompany-Paid Holidays &... For full info follow application link.We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster:\_self\_print\_poster.pdf