USACares Jobs

Job Information

Pet Supplies Plus New Store Remodel Team Member in Livonia (Headquarters), Michigan

Are you the leader of the pack when it comes to coordinating tasks and teams? Do you take pride in providing top-notch support and customer service? Do you love to travel and be physically active during your workday? We may have the opportunity for you... come work in our neighborhoods!

A New Store Remodel Team Member partners with a store team in setting up a new store, relocation of a store, renovation or store expansion. A New Store Remodel Team Member participates in the store set up and provides direction to store team members. This position works with a team of other members of the team, and the responsibility to lead the process rotates among the members. A process leader is responsible for effectively planning and overseeing the process to ensure accurate and timely project completion.

The New Store Remodel Team Member key responsibilities include:

  • Directing and accompanying store team members with unloading of merchandise, installing shelving, stocking shelves according to store standards, and setting up store fixtures.

  • Inspecting work to ensure it meets company standards and operating according to established safety standards.

  • Ensuring that project activities are within budgeted hours, determined deadlines and allotted resources.

  • Delivering strong customer service to internal and external customers.

  • Providing timely project status updates to Store Leaders (Store Manager and District Team Leader) and Store Development Leaders.

  • Partnering with construction team on punch list expectations for store construction.

  • Implementing new procedures, best practices, useful tools and efficiencies for new stores and existing stores.

  • Following all Company policies and procedures.

  • Other duties as assigned.

PAWsome New Store Remodel Team Members will have:

  • Ability to travel 80%+ of the year.

  • Experience in leading teams and/or directing others.

  • Ability to communicate effectively by expressing information and ideas in a clear, convincing and organized manner.

  • Strong project management skills, with the ability to manage multiple priorities and deadlines.

  • Ability to work in a demanding, fast-paced environment; and must have a comfort for change.

  • Strong analytical and problem-solving skills, with the ability to see implications and provide solutions and recommendations. Ability to develop effective contingency plans to address risks.

  • Strong interpersonal skills, with the ability to develop relationships across all levels.

  • Ability to operate basic hand tools and small power tools.

  • Ability to lift up to 45 lbs., and stand, kneel and bend for 2-10 hours a day.

  • A valid driver's license and minimum 21 years of age.

This position typically requires overnight travel for up to 2 weeks and a qualified candidate must be available to work a rotating schedule, including days, nights and weekends. Candidates must have reliable transportation to drive to stores and/ or airport and pass the drug screening.

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 500 locations in 34 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 46 overall in Entrepreneur Magazine's 2019 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit


We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

Street: 17197 N. Laurel Park Drive