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WellSpan Health Office Assistant - Infusion Center in Lebanon, Pennsylvania

Schedule & Location

Part-Time: Days - Schedule to include 2 full workdays one week, 3 full works days the following week - also additional will require flexibility to cover additional hours, when necessary

Sechler Family Cancer Center: 844 Tuck Street, Lebanon, PA 17042

Job Description

Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Duties and Responsibilities

  • Answers telephones, routes callers, takes messages and provides routine information to callers.

  • Greets and registers patients in accordance with established policies and procedures.

  • Schedules patient appointments within established parameters.

  • Performs a variety of billing functions including recording patient information, preparing, and submitting patient charge vouchers and processing insurance information.

  • Bills insurance carriers for appropriate payments.

  • Contacts carriers to follow up on balances due.

  • Maintains up-to-date patient accounts.

  • Prepares and maintains records of patient charges.

  • Creates medical records for new patients.

  • Establishes and maintains files and records on an ongoing basis.

  • Schedules meetings, training, and other requirements for staff.

  • Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

  • Compiles data for and prepares regularly scheduled or special reports, analyses, and statements.


  • Minimum Experience:

  • 6 - 12 months clerical duties

  • Minimum Education:

  • High School or G.E.D.

  • Skills:

  • Medical Terminology

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

WellSpan Health and all affiliated entities comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, or any other class protected by federal, state, or local law. WellSpan Health and all affiliated entities do not exclude people or treat them differently because of race, color, national origin, age, disability, sex, or any other class protected by federal, state, or local law.