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CommonSpirit Health Patient Service Rep in LAVISTA, Nebraska


Receptionist / Patient Service Rep

Location : 96th and Giles Clinic

Hours: FT Days, Varied Shifts


Job Summary / Job Purpose

Under direct supervison, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Key Responsibilities

  1. Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

  2. Answer phone calls and direct them appropriately.

  3. Schedule appointments according to office guidelines.

  4. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

  5. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

  6. Prepare charts for patient appointments making sure all necessary information is complete.

  7. Conduct all functions associated with patient check-out including priceing services, collecting patient respondibility payments and scheduling follow-up appoinments.

  8. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

  9. Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.

  10. Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.

  11. Perform other duties as assigned.


Job Requirements / Qualifications

Education / Accreditation / Licensure (required & preferred):

• NA

Experience (required and preferred):

• 0 – 1 year healthcare experience preferred.


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CommonSpirit Health participates in E-verify.

Requisition ID 2020-137690

Employment Type Full Time

Department Family Practice Clinic

Hours / Pay Period 80

Shift Day

Standard Hours Day

Facility / Process Level : Name CHI Health Clinic


Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.