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Children's Evaluation & Therapy Center Bilingual Clinical Intake Administrative Assistant II in Lanham, Maryland

Clinical Intake Administrative Assistant II (Bilingual - Spanish)

CETC is open on a reduced operating schedule, due to COVID-19 as follows: MUST BE ABLE TO WORK: Monday through Thursday 9:00am - 7:30pm. Should Center hours change, must be available to modify working hours to meet business needs.

Are you looking for a position that gives you the opportunity to grow? Do you dream of working for a company that puts ethics, integrity, and professionalism as their top priorities and truly values their employees? Do you have a skill set you want to share with others? Then Children’s Evaluation & Therapy Center (CETC) is the right place for you!

CETC is seeking an organized and proactive bilingual clinical intake administrative assistant (front desk) to join our organization. You will work directly with our CEO to ensure all administrative tasks are efficiently and effectively implemented. Must have strong interpersonal skills, the ability to manage multiple tasks at once, and a wide breadth of experience managing clerical responsibilities.

Competencies & Key Roles:

  • Always exhibits unified and consistent support of all company decisions

  • Performs a broad range of administrative functions including, but not limited to, the following:

  • Triaging and managing calls

  • Manages office including:

  • opening and closing procedures

  • maintaining & purchasing all necessary supplies, materials, and equipment

  • ensuring that all office machines/equipment/appliances are properly functioning

  • creating and maintaining all files, inventories, & databases

  • ensuring office security

  • receiving/handling/distributing mail

  • Answering the phone, returning/making calls, scheduling appointments and use of conference rooms, managing, monitoring & distributing corporate calendar, faxing, checking, distributing/managing mail, etc.

  • Backing up office electronic files on a weekly basis

  • Acts as a corporate resource and gives prompt, accurate information to callers

  • Composing faxes, memos, letters, etc.

  • Generating a range of basic reports

  • Independently performs or assists CEO with personnel matters (e.g., recruitment, in processing new employees or contractors, establishing & maintaining personnel files), marketing, contract administration and management, and managing all office files, etc.

  • Coordinating logistics for corporate meetings and social affairs

  • Completing all other required corporate tasks as necessary

  • Other duties as assigned

    Qualifications:

  • Minimum Qualifications Associate’s Degree (preferred)

  • Bilingual in English/Spanish is required

  • Committed continuing education to improve job performance**

  • 1-2 years’ experience in this position and/or basic medical office management

  • Intermediate word processing/typing skills (e.g., 50-80 wpm)

  • Proficient use of a personal computer (i.e., knowledge of Internet Explorer and search engines, MS WORD, EXCEL, PowerPoint, beginner’s knowledge of QUICKBOOKS is a plus)

  • Experience with file management, inventories, scheduling

  • Excellent customer service and communication skills

  • Excellent telephone etiquette

  • Excellent organizational, time management skills, and ability to multitask

  • Demonstrates above average verbal and written communication skills

  • Ability to follow written and oral instructions

  • Multi-tasks take initiative, problem solves and demonstrates good critical thinking skills, & fast learner

  • To an extent possible, works independently

  • Dependable, flexible

  • Experience with Electronic Medical Record systems preferred ( WebPT )

    Working Conditions, Equipment, Physical Demands:

    There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

    Physical Demands - Heavy work . Exerting up to 100 pounds of force occasionally, and/or up-to 50 pounds of force frequently, and/or up-to 20 pounds of force constantly to move objects.

    COVID-19 considerations - We provide PPE supplies and follow CDC protocols.

    The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    CETC provides you with everything you need to make the greatest impact possible, including comprehensive benefits, a competitive salary, and job flexibility. We go above and beyond with mentorship and support from our leaders, colleague-to-colleague guidance, and unlimited options to continue to cultivate your passion. It does not stop there: CETC also provides access to a stipend for professional development, an annual stipend for materials, and a CM who will support you personally and professionally throughout your career. Change your path, hone your specialty, and build your expertise - the options for career growth with CETC are unlimited.

    CM and CEO’s discretion to waive requirements for staff/candidates who show notable promise, potential, skills, and abilities suitable to the organization’s needs.

    CETC is an experienced provider of services for the school-based and clinical pediatric population. We believe that every child has the opportunity to succeed and the potential to grow. That is why we employ the Best & Brightest. Learn more about us at https://www.childrensetc.net/apply/

    The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. The job duties and essential functions may be changed at the discretion of the Chief Executive Officer.

    Children’s Evaluation & Therapy Center is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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