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Heritage Bank Financial Services Associate - Bilingual (Fluent-English/Korean) in Lakewood, Washington

Heritage Bank currently has an exciting opportunity to join our organization. We are looking for aFinancial Services Associatewho wants more than just a job – who wants to build a career and make a difference in the communities where they live and work by building and maintaining customer relationships.Our Lakewood, WA branch is seeking aBilingual (Fluent in English/Korean)Financial Services Associateto help customers meet their financial goals by providing exceptional customer service by processing a variety of customer account transactions and opening new accounts.This position is Full Time; typical schedule is Monday through Friday, 9 a.m. - 5 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.Heritage Bank offers competitive compensation and comprehensive benefit packages for employees and their families.The successful candidate will be able to: Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.Open new accounts. Actively grow and cross-sell business transaction accounts.Partner with other lines of business to meet customer needs and to achieve established production goals.Develop and maintain an in-depth knowledge of current Bank products and services.Maintain confidentiality when handling customer requests and transactions.Ensure compliance with applicable regulatory requirements and internal policies and procedures.Provide timely and accurate resolution to account related issues and backs up operational duties and functions.Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.Place holds on accounts as required and completes appropriate documentation for holds placed. Requirements: 1 - 2 years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry - required.In-depth working knowledge of related statutory banking and compliance regulations, operational policies and procedures and the Bank's products and services.The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registrat