USACares Jobs

Job Information

United States Alliance Fire Protection, Inc. Fire Alarm Service Manager in Lake Forest, Illinois


Established in 1986, United States Alliance Fire Protection, Inc (USAFP). is a financially strong contractor dedicated to saving lives and property through the life-safety systems we install and service. We seek to hire a candidate with a can-do attitude who is ready to apply their problem-solving skills with an innovative, best-in-class company that highly values ingenuity and personal integrity. Training will be provided for the best-qualified applicant who may lack some of the desired experiences outlined below.

What we offer

  • Medical / Dental / Vision Insurance

  • Additional Voluntary Insurance Programs

  • 401K

  • Profit-Sharing Plan

  • Employee Stock Purchase Plan

    Fire Alarm Service Manager

    Job Responsibilities

  • Assist in the profitable growth of our Fire Alarm Department

  • Supervise a team of Fire Alarm Technicians

  • Supervise a team of Customer Service Representatives

  • Work with and support the sales team providing fire alarm services proposals

  • Work with the operations team to streamline processes from start to finish

  • Build and maintain effective relationships with subcontractors

  • Manage and optimize the use of internal software systems

  • Recruit, hire, train, and support alarm technicians

  • Exercise flexibility while working with diverse people and departments.

  • Perform variable responsibilities as workplace demands evolve.

  • Interact with customers consistent with USAFP’s Purpose/Mission/Values.

  • Regular and timely communications with customers.

    Job Qualifications

  • 5yrs Industry Experience Required

  • Meet or Exceed NICET Fire Alarm Systems Level II

  • General computer knowledge and skills

  • Demonstrate working knowledge of Microsoft Office programs.

  • Personal organization is necessary to meet deadline-driven tasks

  • Ability to verbally communicate clearly

    Additional Job Information

  • United States Alliance Fire Protection, Inc. (USAFP) is an essential business that has implemented a robust service continuity plan incorporating all reasonable precautionary measures, in accordance with guidelines established by the government and public health authorities. We continue to provide excellent customer services while ensuring the health and safety of our customers, partners, employees, and their families. Throughout the pandemic, we remain 100% open for the Essential Businesses and Operations under the COVID-19 Executive Order 2020-10. We are committed to the uninterrupted performance of work for all our customers under these challenging circumstances, including several policies that reduce the potential risk of exposure.