Carter Lumber Dispatcher in La Vergne, Tennessee
La Vergne, TN
A Kight Home Center, a division of Carter Lumber, Dispatcher is responsible for scheduling and coordinating all deliveries for customers and ensures products are delivered on time. Oversees the drivers, ensures their trucks are being maintained and that drivers logs are completed accordingly. A strong belief in the mission and goals of the company are necessary to this position.
Requirements to be Considered for this Position:
Prior supervisory experience in a customer service environment, preferably in a lumberyard
Previous driving/dispatching experience
Possess knowledge in DOT regulations
Strong written and oral communication skills
Excellent time management and organizational skills
Proficient knowledge in Microsoft Office, including Word, Excel and Outlook
Responsibilities of the Position:
Responsible for setting up and coordinating delivery dates with retail locations and customers.
Provides drivers with their assignment and ensures that on time deliveries are made.
Makes sure that the drivers are providing professional service at the store and jobsites.
Handles all changes in delivery schedule and ensures that they are communicated to the customers.
Manages drivers to ensure safety requirements are being met.
Ensures driver’s log and other records are being maintained according to DOT regulations.
Captures data from delivery logs to ensure routing was done efficiently.
Knowledge and Training
Identifies personal growth needs and learning opportunities.
Completes required orientation and safety training.
Commits to continued learning on products, packages, procedures and more.
Encourages and oversees employee career development.
Benefits Provided (full-time employees):
Employer-matching 401(k) Plan