Hyatt Crosswater Grille Server at Sunriver Resort in LA PINE, Oregon
The Server is responsible for ensuring the standards of service in assigned food and beverage outlets. S/he will take orders, deliver food, drinks and other items to guests poolside. The Server will act as a liaison between the kitchen and guests. S/he will assist with maintaining the AAA Four Diamond standards.
A Crosswater Grille server will engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you!
Takes guests orders using loungechair numbers and appropriate ordertaking sheets
Enters orders accuratelyinto POS systems
Familiarizes him/herselfwith all menus including all meal periods, lounge menu, and beverage lists
Resets lounge chairs anddining area after guests are done
Performs food &beverage preparation duties such as preparing condiments, mise en place,brewing coffee and ensuring work stations are stocked
Follows all properbookkeeping and cash handling procedures
Ensures all opening,on-going and closing sidework is complete and signed off by a manager on duty
Serves food and beveragesto guests poolside
Informs and promotes guestsof daily/nightly specials; Checks guests’ identification to ensure roomcharging privileges
Checks guests’identification to ensure minimum age requirement for consumption of alcoholicbeverages
Removes service ware orother item from tables and countertops and place them in trash receptacles
Offers creative selling ofproducts to guests
Answers questions and/ormakes recommendations on menus items
Cleans tables and/orcounters & lounge chairs after guests are finished
Explains how various menuitems are prepared, describing cooking methods and ingredients
Takes into considerationany special request, dietary issues made by the guest
Performs food preparationduties such as preparing salads, appetizers, cold dishes, portioning dessertsand brewing coffee
Provides general resortinformation for guests
Offers warm and sincerewelcome/farewell for all guests of Sunriver Resort including use of guest name& good eye contact with each guest
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A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills.
Must have physical stamina to lift moderate amounts of weight.
Ability to stand for long periods of time
High school diploma or equivalent
Prior hospitality experience preferred
At least one year high volume restaurant serving experience preferred
At least one year food & beverage experience preferred
At least 6 months POS system experience preferred
Adequate wine, beer and mixed drink knowledge preferred
Primary Location: US-Oregon-Sunriver
Organization: Sunriver Resort
Pay Basis: Hourly
Job Level: Seasonal
Job: Food and Beverage
Req ID: SUN000488
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.