KOHLER CO Associate Sales Coordinator in KOHLER, Wisconsin
JOB REQUIREMENTS: Associate Sales Coordinator Location: Kohler, WI Opportunity Under the general supervision of the Manager-Sales Administration, KPS Americas, act as the liaison between the distributor and the factory, providing a high level of customer service. Communicate directly with distributors and OEMs to provide timely order status Specific Responsibilities * Quickly and accurately process incoming orders. Order processing includes tasks such as checking the bill of material for factory changes, holding quote pricing and discounts, setting lead times for delivery, and setting up the order to reflect the customers shipping and billing preferences. * Create deliveries and shipments when system does not generate or requires consolidation. Create air shipments. * Maintain the orders pending processing list, production note updates, customer inquiry logs, shipping status reports, complaint tracking reports and any other assigned reports. * Resolve invoice issues such as credit requests and customer deductions promptly. * Learn to look up and use sales order, schedule, production, shipping, and invoice information in Kohler Power Systems Enterprise System (SAP). * Follow up at least weekly on all assigned distributors' open orders and provide distributors with timely updates about order status changes. * Understand and use customer service reference documents including ISO procedures, product dimension sheets, product specification sheets, price lists, inventory reports, and lead-time reports. * Administer policies that govern pricing, order entry, order change, order status inquiry, and any other policy that relates to the Sales Administration Department. * Learn the responsibilities of coworkers in order to back them up in their absences. * Prepare and submit field complaints as required to document field problems. * Create custom invoices for national accounts and comply with other special handling requirements which may include working in vendor portals. * Perform other related duties as assigned. Skills/Requirements * College degree or associate degree preferred, but candidates with equivalent experience would also be considered. * A background in make-to-order manufacturing or distribution would be considered highly beneficial. * Microsoft Office (Outlook, Word, Excel, and Access) skills preferred. * Above average communication skills preferred. * Ability to prioritize and handle multiple pressing priorities required. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment pr To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU1NjI0Ljg3NzBAa29obGVyY29tcC5hcGxpdHJhay5jb20 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www aplitrak.com/?adid=YmJnZW5lcmljLjU1NjI0Ljg3NzBAa29obGVyY29tcC5hcGxpdHJhay5jb20 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.