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Verge Mobile LLC T-Mobile Retail Sales Lead Associate - Chapman in Knoxville, Tennessee

Job Summary

Creates a positive customer experience by providing excellent customer service and by performing consultative selling of T-Mobile products and services.

Essential Functions & Responsibilities

• Performing consultative selling and service on the sales floor during retail hours which includes evenings and weekends

• Knowledge of the rapidly evolving T-Mobile standards and technology

• Cultivates positive customer relationships

• Guide customer through purchasing experience

• Demonstrates latest technology in store

• Ensures that the customer’s store experience is interactive, engaging and reassuring manner

• Must be available to meet the needs of retail business hours

Other Duties

• Performs other related duties as assigned

Required Education & Experience

• Six months to 1 year of retail/sales experience

• High school diploma or GED

• At least 18 years of age

• Excellent verbal and written communication

• Legally authorized to work in the United States

• Intermediate proficiency in Microsoft Office Suite

• Wireless industry experience

• Work varied shifts, seven days per week, may include evenings, weekends, and holidays

• Technology savvy

Job ID: 2022-3805

External Company Name: Verge Mobile – a T-Mobile Premium Partner

External Company URL:

Street: 4409-G Chapman Hwy