Robert Half International Help Desk Analyst III in Kirkland, Washington
Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst III to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Kirkland, Washington, the Help Desk Analyst III opportunity is a short-term temporary role.
Independently investigate and implement solutions to technical issues
Act as top point of escalation to a tiered Help Desk
Provide service on technical help tickets submitted via phone, email, and walk-ups
Spot recurring technical issues and deploy solutions to address the root of the problems
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Understanding of basic networking concepts
Background in installing and configuring operating systems, networked and local printers, and business applications
Experience in user administration and bug fixing in a client server environment
Detail-oriented Phone Etiquette experience preferred
Strong familiarity with communication
Expertise in Active Directory
Microsoft Office 365 experience
Strong problem solving and analytical skills
Prior experience with IT support ticketing systems
If this sounds like a good fit, apply today! Please send your resume to Erin Keating at Erin.Keating@rht.com.
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $24.00 - $26.00 / Hourly
Location: Kirkland, WA
Date Posted: September 14, 2020
Employment Type: Temporary
Job Reference: 04410-9502687482
Staffing Area: Technology u0026 IT