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Enterprise Holdings Customer Service Representative Key West Airport in Key West, Florida

Overview

Enterprise is currently hiring part time Customer Service Representatives at the Key West International Airport! The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques.

This position pays $15 per hour! This is a part time position (25 hours per week) We offer a 401(k) with employer match and PTO!!!

The schedules available are:

1 MONDAY: 9:00AM-5:00PM

TUESDAY: 9:00AM-5:00PM

WEDNESDAY: 9:00AM-5:00PM

2 SUNDAY: 8:00AM-2:00PM

THURSDAY: 8:00AM-2:00PM

FRIDAY: 8:00AM-2:00PM

SATURDAY: 8:00AM-2:00PM

3 MONDAY: 2:00PM-8:00PM

TUESDAY: 2:00PM-8:00PM

WEDNESDAY: 2:00PM-8:00PM

THURSDAY: 2:00PM-8:00PM

4 SUNDAY: 2:00PM-8:00PM

THURSDAY: 2:00PM-8:00PM

FRIDAY: 2:00PM-8:00PM

SATURDAY: 2:00PM-8:00PM

5 THURSDAY: 9:00AM-5:00PM

FRIDAY: 9:00AM-5:00PM

SATURDAY: 9:00AM-5:00PM

6 SUNDAY: 8:00AM-2:00PM

MONDAY: 8:00AM-2:00PM

TUESDAY: 8:00AM-2:00PM

WEDNESDAY: 8:00AM-2:00PM

7 THURSDAY: 2:00PM-10:00PM

FRIDAY: 2:00PM-10:00PM

SATURDAY: 2:00PM-10:00PM

This role is based at the Key West International Airport (3491 S ROOSEVELT BLVD KEY WEST, FL).

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

  • Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.

  • Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.

  • Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.

  • Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.

  • Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.

  • Cash control; handle cash and prepare deposits.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Must have a valid driver's license with no more than 2 moving violations within the last 3 years

  • No drug or alcohol related convictions on driving record in the last 5 years

  • Minimum 1 year experience handling basic customer service and office administration functions.

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be willing to accept the starting pay of $15/hour

  • Apart from religious observations, must be able to work scheduled shifts including nights, week-days, weekends, and holidays. Available shifts are listed in the job overview.

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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