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Position Overview

As a Systems Engineer you will perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Strong SCCM experience in server work, installing server OS patches and/or other configuration changes as needed would be expected. They should be proficient in Operating Systems Concepts - Active Directory, Security, OS Internals as well as having experience with SCCM CO Management & CMG (Cloud Management Gateway). The ability to provide specialist guidance and advice to less experienced colleagues to ensure consistent approach. An ideal candidate will be proficient in performing RCA after resolutions and should possess debugging and problem analysis skills. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.

Duties/Responsibilities

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.

• Manage and deliver root cause assessments for complex technical issues

• Define workarounds for known errors and spear head improvements

• Partner with product management and development teams to bolster the end user experience

• User-focused, analytical, and compelled to solve problem

• Deliver automated solutions to large enterprise environment

• Offering solutions and workarounds to incidents/problems

• Working to SLAs and deadlines

• Review of services and application delivery

• Prioritizing and managing several tasks at a single time

• Establishing a good working relationship with wider teams and customers alike

• Keep up to date with advancements in technology

• Work with a variety of customers to gain a detailed understanding of their requirements

• Providing On-Call Out of Hours Support

• Document writing / process creation

• Embrace and support Computacenter’s mission and core values.

Education & Experience Required

• Legally eligible to work in the United States.

• Bachelor’s degree preferred

Skills & Competencies

• The Candidate should have experience in the following:

• Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWare

• Designing, developing and deploying of technologies on Windows Platforms

• Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas

• Understands the interdependency between Active Directory, DNS and DHCP.

• PKI and Certificate Management

• Quest Tools (Active Roles, Change Auditor, Recovery Manager)

• Anti-virus technologies (McAfee)

• Microsoft Exchange 2010 / 2013

• Microsoft Skype for Business 2015 (including Enterprise Voice)

• Scripting (PowerShell)

• Desirable

• Windows Server 2016

• Linux & VMWare Experience

• Lumension

• Titus

• SCOM & SCCM

• Microsoft Forefront suite (FIM/MIM)

• Exposure to Citrix technologies

• Exposure to Virtualization technologies (VMWare)

• Understanding of encryption – Hard disk / removable media

• Cloud Computing – Azure AD Connect, AD Sync

• Server Hardware including Cisco UCS

• Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.

WHY COMPUTACENTER?

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us

WE OFFER A GREAT BENEFITS PACKAGE!

There's so much more to enjoy about being at Computacenter Inc. than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter Inc. provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.

You must be authorized to work in the United States.

Computacenter Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.

Req No.: 2021-2949

External Company Name: Computacenter Fusionstorm, Inc.

External Company URL: https://www.computacenter.com/