FusionStorm, Inc. Systems Engineer (SCCM Infrastructure) in Kansas City, Missouri
As a Systems Engineer you will perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Strong SCCM experience in server work, installing server OS patches and/or other configuration changes as needed would be expected. They should be proficient in Operating Systems Concepts - Active Directory, Security, OS Internals as well as having experience with SCCM CO Management & CMG (Cloud Management Gateway). The ability to provide specialist guidance and advice to less experienced colleagues to ensure consistent approach. An ideal candidate will be proficient in performing RCA after resolutions and should possess debugging and problem analysis skills. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.
Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Manage and deliver root cause assessments for complex technical issues
Define workarounds for known errors and spear head improvements
Partner with product management and development teams to bolster the end user experience
User-focused, analytical, and compelled to solve problem
Deliver automated solutions to large enterprise environment
Offering solutions and workarounds to incidents/problems
Working to SLAs and deadlines
Review of services and application delivery
Prioritizing and managing several tasks at a single time
Establishing a good working relationship with wider teams and customers alike
Keep up to date with advancements in technology
Work with a variety of customers to gain a detailed understanding of their requirements
Providing On-Call Out of Hours Support
Document writing / process creation
Embrace and support Computacenter’s mission and core values.
Education & Experience Required
Legally eligible to work in the United States.
Bachelor’s degree preferred
Skills & Competencies
The Candidate should have experience in the following:
Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWare
Designing, developing and deploying of technologies on Windows Platforms
Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
Understands the interdependency between Active Directory, DNS and DHCP.
PKI and Certificate Management
Quest Tools (Active Roles, Change Auditor, Recovery Manager)
Anti-virus technologies (McAfee)
Microsoft Exchange 2010 / 2013
Microsoft Skype for Business 2015 (including Enterprise Voice)
Windows Server 2016
Linux & VMWare Experience
SCOM & SCCM
Microsoft Forefront suite (FIM/MIM)
Exposure to Citrix technologies
Exposure to Virtualization technologies (VMWare)
Understanding of encryption – Hard disk / removable media
Cloud Computing – Azure AD Connect, AD Sync
Server Hardware including Cisco UCS
Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us
WE OFFER A GREAT BENEFITS PACKAGE!
There's so much more to enjoy about being at Computacenter Inc. than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter Inc. provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.
You must be authorized to work in the United States.
Computacenter Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.
Req No.: 2021-2949
External Company Name: Computacenter Fusionstorm, Inc.
External Company URL: https://www.computacenter.com/