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spherion Consumer Quality Assurance Specialist in Kalispell, Montana

Consumer Quality Assurance Specialistposted:Friday, May 22, 2020


Kalispell, Montana


Banking (Business and Financial Operations Occupations)

Job Type

Temp to Perm

Working Hours

8:00 AM - 5:00 PM


US$ 15.00 per hour

Ref. Number



Demar,Nikki, Spherion

Job Description

This person will process and complete all new purchase consumer loans, work to secure liens on all currently owned vehicles, and process all remaining signature and share secured loans. Assist and support the Quality Assurance Supervisor with all facets of new consumer loans, paid-off consumer loans, consumer loan purchasing and consumer loan refinancing. Assist other team members when and as needed.


-Prioritize all other items in work flow at the beginning of each work day, to determine most important and time-sensitive tasks and projects; check all other items in work flow at the end of each work day, to determine which tasks need to be done as soon as possible on the following work day.

-Perform all Quality Assurance-related tasks and projects which are requested and required

-Consult and discuss recommendations with Quality Assurance Supervisor before implementation to facilitate overall Departmental efficiency.

-Solve all Member-related Consumer Quality Assurance issues immediately.

-Cross-train with other Department Personnel to enable continued work flow.

-Maintain ongoing communication, informing supervisor of all pertinent problems, new developments, changes and other important information.

-Work proactively and positively with other Quality Assurance Department personnel to ensure a "team effort" and prompt Member service.

-Divide work equally with other Quality Assurance Specialist(s) to ensure fair division of labor throughout Quality Assurance Department at all times.

-Assist other Quality Assurance Department personnel by answering questions, solving problems and helping with complex work-related matters.

Working hours: 8:00 AM - 5:00 PM


-Ability to communicate effectively verbally, in writing, and over the phone.

-Excellent problem solving skills.

-Strong analytical and organizational skills.

-Ability to prioritize work and juggle multiple simultaneous projects.

-Self-monitor to ensure timeliness and accuracy of work.

-Willingness to work with a variety of office equipment and software systems.




1-4 years


-Associates or Bachelor's degree in accounting, finance or banking preferred but not required.

-1-2 years professional experience with accounting or lending procedures preferred but not required

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.