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United Health Services Client Service Associate in Johnson City, New York

  • Position Overview

  • The Client Service Associate assists physicians, patients and other healthcare professionals as the laboratory resource for test reports, supply requests, billing inquiries and general information. Provides support to internal and external customers performing problem investigation, resolution, client notification and specimen problem reporting.

  • Position Requirements

  • Education/Experience

  • Minimum Required:

  • EDUCATION: Associates Degree in health science related field or equivalent, AND/OR

  • EXPERIENCE: Minimum two (2) year related experience in a medical environment; particularly laboratory, or healthcare/medical office support. High proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint & Outlook).

  • Preferred:

  • EDUCATION: Degree or certification in applicable clinical laboratory field.

  • EXPERIENCE: One (1) year Laboratory Client services in a clinical laboratory setting. Experience with HIS, LIS and EMR.

  • License/Certification

  • Minimum Required:

  • Not Applicable

  • Preferred:

  • Certification or Registration in applicable Medical or Clinical Laboratory Field