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Mayo Clinic Manager - Human Resources in Jacksonville, Florida

City Jacksonville

State Florida

Telecommute No

Department Human Resources

Why Mayo Clinic

The HR Business Operations division has an opportunity for an HR Manager on the Jacksonville, Florida campus. This role will have an overall HR operations focus with direct leadership of Advisory service delivery and function as a site based leadership liaison for Talent Acquisition (Recruitment). If you are interested in this opportunity, please apply and attach a detailed resume and cover letter by end of day Thursday, October 1st.

Interested in joining our team? Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic — we embrace these values as we serve our patients, employees, students, suppliers and communities. If you meet the qualifications for this role and believe in Mayo Clinic's mission, we encourage you to submit a resume and cover letter.

Position description

  • Day-to-day Advisory operations and oversight of Advisory team.

  • Advises on complex matters dealing with the employee/employer relationship.

  • Collaborate with staff, leaders, and other HR partners to execute operational goals, ensure effective and efficient operations, maintain high standards for service and operational excellence, apply best practices, and identify opportunities for continuous improvement.

  • Provide direct support to customers as assigned.

  • Uses data, expertise, and persuasion to drive decisions that are in alignment with Mayo Clinic values, recognizing site and cultural differences.

  • Coordinates with enterprise Talent Acquisition Leadership to maximize and optimize local and national recruitment strategies.

  • Communicates key performance indicators from Talent Acquisition dashboards routinely with local leaders.

  • Supports the coordination of career awareness programs for workforce of the future and assists to identify support for events (i.e. hiring managers, HR team members not otherwise assigned to formal Talent Acquisition roles).

  • Supports local workforce planning initiatives and partners with CRL, HR Business Advisors, Recruiters, CoEs, and broader client centric team to identify site and organizational trends related to growth, skillset needs and surpluses.

  • Support/Manage site related projects as assigned, I.e., PERT.

  • Provide coverage for site HR leader in meetings/events as needed.

  • Requires the ability to effectively develop others and have an understanding/appreciation for creating and supporting diverse teams.


Bachelor's degree, preferably in Human Resources, Labor and Industrial Relations, Business, or related field, with at least eight years relevant HR experience or a Master's in Human Resources, Labor Relations, Business or related field with three to five years of relevant experience is required.

Additional qualifications

Previous supervisory experience is preferred. Knowledge of most human resource disciplines. Skill requirements include: large group facilitation, strong interpersonal skills, communication, project management, organizational, problem solving, conflict resolution, negotiation, mediation, tolerance of ambiguity, and critical thinking. Models ethical behavior in alignment with Mayo Clinic values, builds strong relationships, creativity/innovation, fosters teamwork, positive influencer, and decision making ability. Demonstrated competency with word processing, spreadsheet and presentation software. Experience with building, enhancing and/or supporting diversity and inclusion activities within a work unit.

The following certifications are preferred: Professional in Human Resources (PHR); Senior Professional in Human Resources (SPHR); Global Professional in Human Resources (GPHR); Society for Human Resource Management Certified Professional (SHRM-CP); Society for Human Resource Management Senior Certified Professional (SHRM-SCP).

License or certification

The following certifications are preferred: Professional in Human Resources (PHR); Senior Professional in Human Resources (SPHR); Global Professional in Human Resources (GPHR); Society for Human Resource Management Certified Professional (SHRM-CP); Society for Human Resource Management Senior Certified Professional (SHRM-SCP).

Exemption status Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details Exempt level position; hours are typically Monday - Friday. Mix of on campus and remote (telework).

Site description Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!

Category Administration, Business, Finance

Job posting number 138159BR

Recruiter Rachel Messmer

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.