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UnitedHealth Group Cash Remittance Representative - Irving, TX in Irving, Texas

Healthcare isn't just changing. It's growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities.

Who are we? Optum360 . We're a dynamic new partnership formed by AmeriPath / Quest and Optum360 to combine our unique expertise. As part of the growing family of UnitedHealth Group , we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.

As a Cash Remittance Representative , you will work by various methods to research un - applied cash to collect and / or post revenue for the organization. You will work with third party insurance payers and banking institutions on a daily basis. This position is full - time (40 hours / week) with our site operating from Monday - Friday. It may be necessary, given the business need, to work occasional overtime, holidays, and / or weekends.

What we do defines who we are. Take a deeper look at howwe're providing support during this global health crisis and search for a wayyou can get involved. View our Covid-19 Resources Page at:

Primary Responsibilities:

  • Focused efforts on monitoring deposits via ERA and lock boxes for daily verification

  • Work with all internal and external web sites for balancing deposits

  • Ensure all deposits are entered into system on a daily basis

  • Responsible for creating cash and denial batch headers

  • Pull and batch all check copies and Explanation of Benefits that do not post electronically for manual application

  • Enter all checks into system for Auto remit electronic lock box deposits

  • Evaluate and respond to all emails request for any deposits issues in order to resolve in a timely matter

  • Make contact with internal and external customers for any issues relating to bank deposits

  • Regular research involving both the bank web and internal portal

  • Alert Manager for any problems or delays with deposits

  • Maintain Compliance and HIPAA standards at all times

  • Meet or exceed daily production standards

  • Meet or exceed daily quality standards

  • Ability to work on various other projects as needed

  • Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 1+ years of medical billing experience

  • Basic navigation skills with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word (ability to create, edit, and save a basic document), and Microsoft Outlook (ability to send emails)

  • Ability to work Monday through Friday, 6:00 AM - 2:30 PM or 7:00 AM - 3:30 PM Monday through Friday.

  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app,Interactive Voice Response (i.e., entering your symptoms via phone system) orsimilar UnitedHealth Group-approved symptom screener. When in a UnitedHealthGroup building, employees are required to wear a mask in common areas. In addition,employees must comply with any state and local masking orders

Preferred Qualifications:

  • Associate's Degree (or higher)

  • Background in medical / healthcare setting

  • Direct healthcare data collection experience

Soft Skills:

  • Good organizational skills

  • Multitasking and time management skills

  • Basic math skills

  • Professional communication skills

  • Important to be reliable and on time

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we've taken to ensure employee well-being include:

  • Launched our ProtectWell app and UnitedCARESprogram to help ease the burden and stress for our UnitedHealth Group team membersand their immediate family affected by COVID-19

  • Daily updates from our CEO Dave Wichmann tosupport and inspire team members during this challenging time

  • Onsite social distancing and increasedsanitization measures for employees who have been welcomed back to our offices

  • Fully cover the COVID-19 healthcare costs forour employees

You can learn more about all we are doing to fight COVID-19 and support impacted communities at:

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work .

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Billing, Coordinator, Quest, Optum360, UHG, Customer Service, Project Support, hiring immediately