Oracle Program Manager/Operations Strategy 3-ProdDev in Irvine, California
Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will define product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.
Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
Oracle, the world leader in Enterprise Cloud, is hiring the best and brightest technologists in the industry as we continue to add customer-centric, world-class, leading edge, secure, hyper-scale based solutions throughout all levels of the cloud stack. Oracle's cloud eco-system is the only complete business cloud platform on the planet, with market leading and business transforming solutions spanning SaaS, DaaS, PaaS and IaaS. Oracle's Cloud applications, such as Enterprise Resource Management, Customer Relationship Management, Human Capital Management, and Supply Chain Management are used by thousands of customers across the globe and are the broadest, most innovative in the industry, providing businesses with adaptive intelligence, standardized business processes and competitive advantage at low cost.
As part of market leading ERP Cloud, Oracle ERP Cloud offers a broad suite of modules and capabilities designed to empower modern finance and deliver customer success with streamlined processes, increased productivity, and improved business decisions.
ERP Cloud Operations is looking for passionate, innovative, high caliber, team oriented super stars that seek being a major part of a transformative revolution in the development of modern business cloud based applications. We are seeking highly capable, best in the world developers, architects and technical leaders at the very top of the industry in terms of skills, capabilities and proven delivery; who seek out and implement imaginative and strategic, yet practical, solutions; people who calmly take measured and necessary risks while putting customers first.
Key Tasks and Responsibilities
Oracle ERP Cloud Operations group provides efficient, consistent and standards based operational support for Oracle’s growing ERP and Fusion Cloud business.
Customer success is our number one priority. You will lead efforts to simplify, improve and drive processes that are focused on driving customer success and satisfaction to industry leading levels.
ESSENTIAL JOB FUNCTIONS AND PRIMARY DUTIES
This is a dynamic position that continually evolves along with the ERP/Fusion SaaS Cloud business drivers. You will be required to seek and implement ongoing improvements to the multiple areas of the ERP Cloud Operations processes and procedures.
Work on various activities related to customer lifecycle management activities such as patching and update processes and activities
Work with other internal teams to resolve issues and identify areas for process improvements
Create and maintain internal facing documentation to improve processes
Coordinate efforts with Oracle Cloud Operations and Support, including assistance with customer escalations, and support request
EDUCATION AND EXPERIENCE/LICENSES AND CERTIFICATION
Bachelor of Science in a technical discipline from an accredited college or university
4 years directly related experience or an equivalent combination of education and experience
Problem solving skills with abilities in analysis, problem identification and resolution.
Excellent written and verbal technical communications
Proven success in contributing in a collaborative, team-oriented environment, with the ability to establish and nurture relationships between multiple teams and navigate dependencies
Work effectively with numerous organizations within development, operations and support to resolve complex or critical release management issues
Ability to multi-task with differing priorities
Job: *Product Development
Title: Program Manager/Operations Strategy 3-ProdDev
Location: CA,California-Redwood City
Requisition ID: 20000Q4E
Other Locations: United States