Kelly Services Technical Product Support Specialist ÃÃÂ¢(Scientific) in Indianapolis, Indiana
Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract temporary opportunity to work as Technical Product Support Specialist (Scientific) at a prestigious Fortune 500® company working in Indianapolis, IN
Contract length: 6 months W2 (4 positions)
As a Technical Support Specialist on the Molecular Diagnostics team, you serve as the primary support liaison between Roche and our customers as well as serve as a technical resource for internal sales and marketing partners. You will be responsible for providing phone support and managing resolution of complex technical issues involving laboratory equipment usage, software and diagnostic applications for products such as Cobas 6800 and/or 8800. You will be responsible for tracking and maintaining records in accordance with Roche Quality and FDA requirements. In addition to technical problem resolution, the technical support specialist is also responsible for the overall success of the company through interactions that develop and promote loyal business relationships.
The Support Network Customer Support Center serves our customers on a 7 day/24 hour basis. Schedules are determined in advance to provide work life balance and may be assessed on a quarterly basis based on business needs.
Associate’s degree in Medical Technology, Biomedical Engineering, Molecular/Biology/Chemistry or other Allied Health Field
Customer Service focused with strong verbal, written and interpersonal communication skills
ASCP certification strongly preferred –While extensive on the job training is provided, role requires industry knowledge of clinical laboratory topics
This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. Thank you for your interest in the assignment.
Also, feel free to follow up via email to RACS113@KELLYSERVICES.COM
Why Kelly ® ?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly ®
At Kelly , we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm