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Salesforce.com, Inc M&A Enablement Analyst in Indianapolis, Indiana

Job Category

Finance and Operations

Job Details

Role Description

Are you passionate about creating, coordinating, and delivering training programs for M&A Integrations? If yes, we are looking for a passionate and enthusiastic person to support training delivery for our organization. In this role, you will spend time evaluating requirements and ensuring the RevOps Readiness and Enablement team offers best in class programs to support learning operations for M&A Integrations. You will also have the opportunity to lead intakes, assessments & projects including defining learning objectives, scope, plan, resourcing and leading through implementation. You will focus on optimizing the learning function by increasing the efficiency of operations, effectiveness of learning programs, and alignment with business strategy.

Responsibilities:

  • Assist in developing Learning strategies that will give employees the information they need to perform by using a combination of enablement tools & concepts, educational theory, and marketing elements

  • Collaboratively assess and report on readiness (skills, assets, systems, processes etc.) of the field to effectively and efficiently execute enablement strategies and objectives. Develop and execute a readiness plan for key initiatives with measurement and reporting.

  • Lead small to large programs from intake to completion

  • Collaborate with cross functional teams to deliver and execute quality, outcome based training strategy

  • Create and execute on enablement strategies & plans

  • Measure and communicate the effectiveness of all training efforts

  • Actively listen to customer feedback and conduct regular training needs analysis

  • Drive tool improvements for knowledge base and training resources

  • Contribute to internal Revenue Operations people, process and technology development

  • Partner closely with project teams and senior executives across the company

  • Build executive presentations, enablement offerings and status reports

  • Partner with the global enablement teams to create materials that are consumed across the Salesforce enterprise

Required Qualifications:

  • Bachelor’s degree in related discipline, including but not limited to Business Administration, Instructional Design, Organizational Development, Change Management, preferred

  • 3-5 years developing & implementing on training/change management strategies

  • Knowledge of instructional design, adult learning principles, course development processes and mobile learning best practices

  • Proven track record of managing enterprise-wide, transformational, and multi disciplinary change initiatives

  • Mobilizes and leads large, complex cross-functional project teams

  • Experienced in enabling a Global Sales team in (high) tech or consulting

  • Experience creating and delivering training with e-Learning tools such as Adobe Captivate / Articulate and Camtasia.

Desired Skills and Experience:

  • Software-as-a-Service (SaaS)/Cloud computing experience — knowledge of sales operations/quote-to-cash (a plus)

  • Experience with informal learning, blended learning, reinforcement programs

  • Proficiency in enablement project management

  • Exceptional consulting and communication skills including an engaging presentation style, strong group facilitation skills, change management, and clear and precise writing

Accommodations - If you require assistance due to a disability applying for open positions please contact the Salesforce.com Recruiting Department at mailto:applicant_access@salesforce.com .

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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