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Epiq Global Junior Application Support Analyst in IND-Hyderabad-5th Floor, United States

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

  • Performing KCura standard Post-Installation smoke test in the environment

  • Support project teams with the L2 support of Relativity Installations and Upgrades of Relativity environment.

  • Troubleshooting basic issues related to Relativity front end like DtSearch, Analytics, Search Issue, load issues, user management, Persistent Highlight, SearchTermReports, Views, Layouts, field creations etc as needed

  • Relativity case management (Administering users, setting up case structure, Groups and Permissions, provide advanced reporting).

  • Performing RS monitoring activities.

  • Regularly communicate status updates to the internal customer and fellow team mates.

  • On a daily basis, respond to client questions, problems and work requests.

  • Test and deploy applications, event handlers and scripts.

  • Maintain relativity license, resource pools, servers, agents.

  • Database migrations and upgrades.

  • Setup and trouble shoot Load/Export issues.

  • Setup and Troubleshoot Equivio - NearDuplicates and Email Threading.

  • Setup and Troubleshoot Structured Analytics

  • Setup and Troubleshoot Native Processing

  • Setup and Troubleshoot Binders

  • Performs post upgrade testing of ARQ application.

  • Troubleshoot viewer issues

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

We strive for a cohesive, collaborative environment that focuses on group achievement.

With over 5000 associates worldwide, Epiq operates in 14 countries and over 80 global locations.