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Solugenix Corporation Middleware Administrator / Engineer in Hyderabad, India

We at Solugenix are hiring a Full Time Middleware Support Analyst’s for our office in Hyderabad.

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.

As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.

Title: Middleware Administrator / Engineer

Location: Begumpet, Hyderabad

Type of position: Full Time

Work Schedule: This is a 24x7 support team. Ideal candidate would be willing to work night and weekend shifts.

The Middleware Administrator is primarily responsible for providing 24x7 support in a complex and high availability external customer facing websites. Additional responsibilities include but not limited to the following.

  • Alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles

  • Support web sites (application, middleware & infrastructure tiers) both within the organization and external at the hosting provider

  • Applies operating system updates, patches, and configuration changes

  • Responsible for adding, removing, or updating user account information, and resetting passwords, security and documenting the configuration of the system

  • Participate in risk and security related activities

  • 6+ years overall IT experience with at least 4 years’ experience in application middleware administration/support in technologies related to the web (Weblogic, Tomcat, Tibco EMS, Kafka, Java, Apache, Unix etc.)

  • Experience in supporting external customer facing websites

  • Experience in monitoring, incident handing, troubleshooting, patching, day-to-day middleware administration, application run-time support, upgrades, installation of new systems, vulnerability review and remediation, and supporting process definition and implementation, server/JVM tuning and troubleshooting, cyber security

  • Experience with tools like Remedy, ServiceNow, JIRA, Confluence, and SharePoint, and understanding of ITIL concepts and Agile methodology

  • Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations

  • Excellent communication skills, inter-personal skills including strong facilitation and coordination skills

  • High level of initiative and ownership mentality

Nice to have:

  • Experience in some of these technologies preferred: WebLogic, App Dynamics, Active Directory, F5 BigIP load balancer, Internet Web Caching, Web Analytics, ClearCase/ClearQuest and CVS

  • Nice to have: RabbitMQ, IBM MQ, Mulesoft

  • Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred

  • Release experience highly desired

Req No.: 2021-5066

External Company Name: Solugenix Corp

External Company URL: www.solugenix.com

Post End Date: 3/24/2021

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