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UnitedHealth Group Lead Site Reliability Engineer - Hyderabad, TG in Hyderabad, India

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Drives reliability into systems across the enterprise

  • Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles

  • Perform Information Technology Service Management (ITSM) tasks without supervision, and able to provide direct feedback to improve ITSM processes

  • Create complex architecture design models that describe enterprise solutions that both conform to enterprise standards and advocates for modern technology and best practices

  • Provide end-to-end support and leadership of multiple platforms. Leverage modern tools and instrumentation to drive reliability and meet Service Level Objectives (SLOs)

  • Demonstrable understanding of key networking technologies, and ability to include this understanding in troubleshooting and problem management

  • Utilize monitoring tools to track performance and availability of applications, and determine trends. Ability to coach others in learning this technology

  • Utilize log forwarding technology to troubleshoot problems and identify trends. Ability to coach others in learning this technology

  • Encourage collaboration and cohesiveness within their team

  • Lead teams outside their immediate organization in implementing SRE principles

  • Complete tasks with minimal guidance and oversight, and review work of others

  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies, and requiring the same from others

  • Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Undergraduate degree or equivalent experience

  • 8+ years of professional IT experience (system administration, software development, or a combination ), with steadily increasing responsibilities

  • 2+ years of experience designing and building highly distributed, reliable systems

  • 3+ years of experience as a Site Reliability Engineer

  • Experience planning and supporting +99.99% availability against critical applications in production

  • Experience with Agile & CI/CD methodologies and enabling automation within development teams

  • Practical experience with one or more programming or scripting languages

  • Experience with one or more modern monitoring and log forwarding tools

  • Proficient with modern software tools, technology, and practices

  • Previous utilization of agile work management tools

  • Excellent customer service and communication skills

  • Clear understanding of security best practices

  • Grows and maintain knowledge of and leverage cutting edge IT industry technologies and trends to support highly-available distributed systems, and the transformation of legacy systems

Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Job Keywords: Lead Site Reliability Engineering, Software Developer, Software Development, Computer Programmer, Computer Programming, Web Developer, Web Development, Application Developer, Application Development, System Administration, Software Development, Hyderabad, Telangana, TG