Wells Fargo Auto Relationship Manager in Huntsville, Alabama
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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.
As part of Wells Fargo Auto, the Auto Relationship Manager will be responsible for cultivating and maintaining relationships with medium to large and complex and/or high producing auto dealer accounts within the assigned market territory. This role will develop and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities. The Auto Relationship Manager assesses the needs of the auto dealer to ensure satisfaction. They will be expected to understand the profitability and risk of the ongoing relationship. They are afforded the opportunity to develop and implement procedures to improve relationships while also maintaining profitable relationships. In addition, they are responsible for securing any money owed to WF Auto (i.e., booksheet discrepancies, rebatables, etc.). The RM assists in clearing any customer generated complaints through the LOB or Enterprise complaints office while ensuring processes within the market territory support corporate objectives.
Requires travel within an assigned territory. Must live in assigned territory.
Uphold, support, foster and engage in Wells Fargo Vision and Values
Be able to assess a dealer’s needs and provide solutions to help them succeed financially
Train and educate dealers around Wells Fargo products and services
Maintain accurate dealer contact information
Responsible for partnering with other LOB within Wells Fargo
Ability to prospect dealer opportunity within an assigned market
Responsible for driving in applications from active dealerships
Complete annual dealer needs assessment
Ability to build relationships at all levels of the dealership
Meet pre-defined expectations for calling activity with accurate documentation in SOR both pre-call and post-call
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
- 3+ years of relationship sales experience, relationship management experience, or a combination of both
Auto finance experience
Strong prospecting, sales, negotiation, and influence skills
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to interact with all levels of an organization
Ability to interact effectively and confidently with senior management
Strong organizational, multi-tasking, and prioritizing skills
Other Desired Qualifications
Auto dealer management experience
Ability to travel within assigned territory
Ability to travel and have residency in assigned territory
Ability to work nights, weekends, and/or holidays as needed or scheduled
Ability to work additional hours as needed
The salary range displayed below is based on a Full-time 40 hour a week schedule.
AL-Huntsville: Min: $63,900 Mid: $90,000 Max: $116,100
AL-Huntsville: 408 Franklin St Se - Huntsville, AL
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
Company: Wells Fargo
Req Number: 5582830
Updated: 2021-06-18 03:24:26.484 UTC