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Servco Pacific Inc. 2021 Summer Intern Program – Product Management – Email & Customer Loyalty in Honolulu, Hawaii

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.

Servco’s internship program is an opportunity for top students to gain relevant work experience in various areas. Internship positions are only available in Hawaii. The program offers interns challenging and meaningful work that allows them to demonstrate their abilities, apply knowledge acquired through college courses, and be evaluated for possible future employment opportunities within Servco. Our internships create opportunities for interns to establish important relationships with experienced professionals.

This is a full-time (40 hours per week) internship program which spans over a period of 8 weeks.

Servco’s Digital Strategy organization is building the mobility platform of the future and we need a creative thinker to contribute to our customer experience initiatives. As a member of the Product team, you will be tasked with conceptualizing, building, and sending email campaigns that engage customers through personalized content. In this role, you will also have an opportunity to contribute to loyalty applications, including customer dashboards and other engagement tools. You must be able to identify creative messaging opportunities based on an understanding of available first party data. A successful Product team intern will have an interest in technology, data, and marketing, as well as an innate curiosity and drive for continuous improvement.

Key Outcomes:

  • Partner with Product Owners and Marketing team members to conceptualize and develop engaging email marketing campaigns

  • Continuously iterate email templates in partnership with UX design team based on results of A/B testing and other available data

  • Identify and build customer segments for content personalization and messaging across digital touchpoints (websites, email, social, etc.)

  • Develop customer journeys to drive engagement throughout customer lifecycle

  • Measure and report on results of customer journeys and campaigns

Responsibilities:

  • Participates in a structured learning program covering Servco as an organization and their respective business area

  • Gain exposure to different career opportunities and the corporate environment through meaningful and increasingly responsible work and/or defined project assignments

  • Performs clerical functions as assigned to assist department with various projects

  • Fulfils various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities

  • Performs other duties as assigned

Requirements:

  • Currently enrolled in or graduated within the last 6 months from a college/university program

  • Pursuing a Masters/Bachelors degree in Computer Science, Communications, or Marketing preferred

  • Previous experience with volunteer work, school/student activities, leadership roles, etc.

  • Computer literate and proficient with Microsoft applications

  • Strong verbal and written communication skills

  • Must be able to meet deadlines and handle multiple priorities

  • Ability to take direction, work with minimal supervision, and complete tasks as assigned

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

Equal Opportunity Employer and Drug-Free Workplace

Posting Title: 2021 Summer Intern Program – Product Management – Email & Customer Loyalty

iCIMS Req ID: 2020-2536

External Company Name: Servco Pacific Inc.

External Company URL: http://servco.com/

Street: 2850 Pukoloa St.

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