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HCEOC Transportation Manager in Hilo, Hawaii

ESSENTIAL DUTIES and RESPONSIBILITIES;(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.)1. Assists the Deputy Director in prioritizing and developing plans for the district(s).2. Ensures efficiency in day-to-day operations at all island-wide sites and supervises the Transportation/District Supervisors. Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.3. Trains and monitors District Supervisors in daily responsibilities and reports on transportation operations. Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.4. Develops strategies for improving the programs within the transportation department; implements recommendations. Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.5. Develop strategies and markets the transportation program to local residents. Supervises the departments effort to enroll eligible seniors in Transportation program.6. Provides analysis and recommendations for reducing operational expenses. Implement schedule and policy changes. Monitors passenger trips to ensure goals are met and improve service delivery. Verifies and resolves customer complaints.7. Evaluate programs and makes necessary recommendations.8. Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members. Reviews all safety reports and makes decisions regarding operation of the vehicle.9. Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.10. Acts as liaison between agency and community. Provides support to district council boards.11. Maintains cooperative working relationships with outside community agencies and collaborates services.12. Prepares evaluations for the personnel they supervise and serves as community educator on programs implemented in district.13. Establish and maintain effective and professional working relationships with HCEOC employees, and resource agencies.14. Conduct employee training sessions on subjects such as employee orientation, quality improvement and computer use.15. Dresses appropriately for work.16. Performs other duties as requested by the Deputy Director for Community Services.PHYSICAL DEMANDS:Duties require ability to lift/carry up to 30 pounds, periods of prolonged, sitting, walking, standing, kneeling, crouching, twisting and bending while giving instructions or demonstrating activities to personnel.WORKING CONDITIONS:Requires regular attendance to established work schedule and may be required to work variable hours and variable days. Requires flexibility to work at various sites if need.EQUIPMENT USE:Requires use of usual office equipment including computer, and calculator.COMMUNICATION:Duties require frequent communication inside and outside the agency using considerable tact, persuasion, and discretion. Ability to relate to and communicate effectively with low-income families.MENTAL DEMANDS:Duties require frequent multi-tasking, attention to detail, composition skills, mathematical ability, and expressing or exchanging ideas and ability to use sound, judgment when dealing with personnel and community.KNOWLEDGE SKILLS and ABILITIES:1. Knowledge of HCEOC processes and practices.2. Knowledge of good personnel practices and ability to utilize them. 3. Skill in use of general office equipment, computer and software applications. 4. Skill to correct, edit and proofread documents. 5. Ability to compile and prepare monthly, quarterly, and annual written and statistical reports. 6. Ability and skill to plan, organize and present material to staff, volunteers and others

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