AutoNation, Inc. Collision Administrator in Henderson, Nevada
AutoNation Collision Center Henderson
The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks.
Who Would I Interact With? This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
Answer all incoming calls and direct or take messages as necessary
Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
Greet customers in a timely, friendly manner
Schedule appointments using dealership-approved forms
Prepare all vendor invoices and assign purchase order numbers as necessary
Obtain customer and vehicle data as needed for collision center estimators
Establish each customer's method of payment
Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
Obtain customer's signature on repair order; provide customer with a copy
Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
Distribute the mail daily
Post all funds received from the repair of a vehicle to the appropriate repair order
Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
What are the requirements for this job?
High School diploma or equivalent
Ability to read and comprehend instructions and information
Two years of experience in a dealership position (preferred)
Excellent oral and written communication skills
AutoNation is an equal opportunity employer and a drug-free workplace.
As America’s largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates’ professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.