Aetna Health Coach Consultant Registered Nurse (RN) in Hartford, Connecticut
Req ID: 70002BR
This is an in-office position open to candidates in the Sandy, UT, Hartford, CT or High Point, NC office.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license.
Fundamental Components included but are not limited to:
The IHL Nurse provides a telephone-based information and decision support program to eligible members. The Nurse facilitates effective health care decision-making.
-The IHL Nurse improves the quality of care.
-The IHL Nurse improves member satisfaction with their health care plan.
-The IHL Nurse facilitates appropriate use of health care resources.
-The IHL Nurse provides up-to-date health care information to help facilitate members understanding of their health problems and possible options.
-The IHL Nurse provides assistance by clarifying available options for the member's particular health problem or issue.
-The IHL Nurse helps members actively and knowledgeably participate with their provider in their own health care decision-making.
-The IHL Nurse promotes healthy lifestyles to help lower personal health risks, preventing illness.
-The IHL Nurse is aware of the member s available health and wellness programs, and makes referrals to these programs as appropriate.
-The IHL Nurse provides clinical review to determine reimbursement for emergency room services. Additional Candidate Information Successful candidates generally:
-Must have RN licensure in the state of office location.
-Have 3+ years of clinical experience.
-Have proficient keyboarding skills.
-Enjoy working with computers and evolving technology, prefer online resources over printed documents.
-Have telephone experience in the nursing field, especially telephone triage, emergency room, and/or urgent care experience.
-Wants to work evenings or nights.
-Wants to work every other weekend.
-Are able to complete 6 weeks Mon-Fri orientation on a variable daytime schedule.
-Applies a broad clinical experience to at times complex issues, ensuring a positive member experience.
-Want to expand their knowledge base while applying excellent communication skills.
-Are leaders of people and process improvement, and want to make a difference in people's lives.
-Are seeking a challenging fast-paced office (and potentially work at home) position.
-Do the right things for the right reason in all interactions.
Qualifications Requirements and Preferences:
3+years of clinical experience required
Model candidates have urgent care, emergency room, extensive broad-based medical-surgical, telephone triage, or oncology nursing experience
Managed Care experience preferred
Previous coaching experience preferred
Nursing - Registered Nurse
Nursing - Critical Care, Nursing - Disease management, Nursing - Emergency Room, Nursing - Medical-Surgical Care, Nursing - Oncology
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word
Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Maximizing Healthcare Quality, Technology - Leveraging Technology
Benefits Management - Understanding Clinical Impacts, General Business - Communicating for Impact, Leadership - Driving Change
Additional Job Information:
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license. - Hours required 7:00 am-3:30 pm EST; every other weekend and 3 Holidays per year.
Benefit eligibility may vary by position.
Job Function: Healthcare
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.