Atos IT Solutions & Services, Inc. Applications Supporter I in Harrison, New York
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Are you interested in using your IT skills to support the Health & Life Sciences Industry? Join Atos for their exciting Epic Graduate Development Program! This program will provide you well-rounded training, job shadowing, mentoring and certification opportunities!
Your main responsibility will be to configure and provide fundamental functional and technical support for EPIC to a variety of business and clinical users. You'll also collaborate with end users to understand the workflow and make corrective adjustments or enhancements. You will assist with the analysis, recommendations for corrective actions and resolution of problems within the software applications, and provide support for normal maintenance of upgrades, and system maintenance.
\*Provide analysis and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal business partners consideration
\*Create, modify and handle system build timely and effectively
\*Create and execute test scripts for new system builds
\*Provide application support, implement system updates and changes, and communicate those changes to super users and end users
\*Engage, manage and communicate to all internal partners
\*Solve problems by analyzing business issues/requirements, analyzing workflows and synthesizing key messages
\*Implement system updates and changes, and communicate those changes to end users
\*Coordinate training materials and schedules for all super users and end users
\*Serve as a liaison between end users, domain experts and vendor implementation team
\*Bachelor's degree majoring in STEM (Science, Technology, Engineering, Math); within 12 months after graduation
\*Minimum GPA: 3.0
\*Willingness to complete training program and obtain Epic Certification
\*Possess solid skills in Microsoft Office
\*Professional curiosity and quick learner of software and information technology
\*Motivated to learn new applications
\*Excellent customer service with ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
\*Self-starter with the ability to work autonomously and as an active member of a team
\*Enthusiasm, resilience and a positive demeanor
\*Excellent organization, analytical, written and oral communications skills (English)
\*Strong organization and problem-solving skills
\*Demonstrated exceptional interpersonal communication skills
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.
Atos is an Equal Opportunity Employer: disability/veteran