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TEKsystems PC Technican in Gulfport, Mississippi

Description:

Our Hospital is looking for a Desktop Specialist with around 2 years of experience supporting, troubleshooting, repairing, upgrading, and installing PCs, printers, desktops, etc. Memorial is also looking for someone who has experience supporting O365, Microsoft Teams, Windows 10, etc. This will be a 6-month contract with the potential to become a FTE.

Technical Skills:

This person will provide technical support and troubleshooting, assistance, and ticket resolution for personal computers, iOS devices, peripherals, and wireless networking.

Monitor and prioritize ticket que. The Hospital uses Solarwinds as their ticketing system.

Utilize their installation checklist to document installs and set ups for hardware equipment listed above

Microsoft teams support – this team gets a lot of tickets from end users who are wanting to know how to use Microsoft Teams so this person needs to have the ability to troubleshoot and walk users through how to use it.

O365 - This person will help distribute licenses, troubleshoot error messages, wireless PC issues, send out remote updates, etc. Some remote updates that are sent out don’t always complete right away so this person will have to go to their PC and troubleshoot the issue.

Other standard desktop related issues that arise. Could be hardware or software issues so this person needs to have the ability to troubleshoot and asks the right questions.

Skills:

pc troubleshooting, pc support, o365, microsoft, windows 10, hardware/software, hardware troubleshooting, ticketing system, printer support, desktop pc support

Top Skills Details:

Hardware & software troubleshooting experience

O365 support

Microsoft Teams support

Additional Skills & Qualifications:

We are looking for someone who is outgoing and can mesh well with the team, has a positive attitude and personality, willing to learn and be trained on hospital systems, retain the knowledge they’ve been taught, on time every day, good customer service skills, etc.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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