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Danby Products Inside Sales - Summer Student in Guelph, Ontario

Are you a customer service all-star looking to build on your career in inside sales? Does working with a great team to answer customer inquiries, process orders/returns, and build lasting relationships sound like the perfect summer job?

If so, let us know! The Inside Sales Summer Student will assist both our Independent and National Sales team at our head office location in Guelph, Ontario.

What’s in it for You?

  • Full time, Summer position, June – August

  • Single Day Shift, 40 hrs. a week, Monday - Friday

  • An outstanding culture where you are part of the Danby family!

  • Discounts on Danby products

  • Opportunity to build on your Customer Services and Sales skills

  • Process customer orders and returns with a sense of urgency

  • Manage and track inventory availability through ERP system, NetSuite

  • Create and distribute open order reports, inventory status and management reports

  • Provide prompt and courteous customer service acting as a brand ambassador for Danby

  • Identifies, records and resolves customer complaints and escalates to management when needed

  • Create, maintain and send pricing information to customer base

  • Set up new accounts

  • Maintenance of internal sales folders both electronically and hard copy.

  • Other duties as required

  • Working towards completion of a Business Commerce/Sales/Marketing/Administration degree

  • High level proficiency in MS Word, Excel and data entry

  • Past experience in sales or customer service

  • Previous co-op or summer work experience

  • Strong skills in professional communication, effective listening and rapport building, problem solving, multi-tasking and attention to detail

  • Exceptional customer service skills

  • Experience using NetSuite, ERP system is considered an asset

Danby is a proudly Canadian company with a rich history spanning 70 years. We are currently a leader in the appliance market, producing innovative, quality products at competitive pricing. Our products are marketed under seven brand names: Danby®, Danby Designer®, Danby Diplomat®, Danby Premiere®, Simplicity®, Arcticaire®, and Silhouette®, as well as some private brands for major retail stores.

Danby's goal of being the largest compact and specialty appliance company in North America is already being realized. Our strong leadership, creativity and innovation provide us with the tools to ensure future growth for many years to come.

At Danby, it's not just a job, it's a career.

Here are some of the reasons why being employed with Danby may be your best career move:

  • You will have a job where you can be part of change and really make an impact!

  • You will have the ability to work with great people who are passionate about our industry.

  • You will work for an established company that actually believes in its values and does their best to live them out!

Danby is an equal opportunity employer, we are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request in all aspects of the recruitment process. Please check out our careers website to see what opportunities might interest you at,

Job ID: 2020-1211

Street: 5070 Whitelaw Road