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Banner Health Receptionist in Greeley, Colorado

Primary City/State:

Greeley, Colorado

Department Name:

Screeners-Hosp

Work Shift:

Day

Job Category:

Administrative Services

Primary Location Salary Range:

$15.30/hr - $22.95/hr, based on education & experience

In accordance with Colorado’s EPEWA Equal Pay Transparency Rules.

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.

As a Receptionist at North Colorado Medical Center, you will be the first friendly face many of our patients and visitors see! You will be responsible for greeting, screening, and assisting patients, families, team members, and visitors at the assigned entrance to the facility, including providing information and direction to patient rooms, meeting rooms, registration areas, and surgery and imaging waiting areas. The ideal candidate has a passion for helping others, adapts well to constant change, can remain calm under pressure, and understands the importance of providing quality customer service, while ensuring all required screening procedures are met.

This is a full-time day shift position, working 36 hours per week (3-12 hour shifts). Start time will vary between 5:30am and 7:00am. Some weekends, and holidays are required. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

A 378-bed Level II trauma center and acute care facility with over 3000 employees, North Colorado Medical Center is the largest hospital in the region. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas and northeastern Colorado. In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. For the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

POSITION SUMMARY

This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.

CORE FUNCTIONS

  1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

  2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.

  3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.

  4. May answer phones, transfer calls , take messages, and relay messages and information as needed.

  5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.

  6. Performs functions within established parameters. Customers include patients, families, and the community at large.

MINIMUM QUALIFICATIONS

Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

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