Waterlogic USA Cash Application Specialist in Grapevine, Texas
Waterlogic Americas is a global designer, manufacturer, distributor and service provider of drinking water systems, offering a cost-effective, environmentally friendly alternative to traditional bottled water, utilizing the most advanced water purification technology available. Founded in 1992, Waterlogic is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations throughout North America.
POSITION SUMMARY: Responsible for applying customer payments following the company's standard processes and procedures.
Post all lockbox checks within 24 hours (same day)
Post all ACH and wire transactions within 24 hours (same day)
Post all credit card payments within 24 hours (same day)
Create Credit/Debit memos
Reconcile bank accounts
Transfer necessary data from SharePoint
Use BillTrust Cash App Connect program to research exceptions from the lockbox checks.
Use Outlook, Sales Force and Naming convention Sheet to find remittances for payments
Coordinate with collectors and customers regarding payments (e., misapplied money. Overpayments and duplicate payments)
Work on the holding accounts daily (holding account is where payments are placed that cannot be automatically applied (invoice $ total does not match check amount, no remittance stub for application, etc.)
Respond to emails sent to the cash application email box
Any and all other projects/tasks as assigned by management
2 or more years of cash application experience and working with a large customer base (>10,000 accounts)
Knowledge of billing procedures
Accounts Receivable knowledge/experience
Strong attention to detail, goal oriented
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Ability to work independently and adapt to a changing environment
Competitive salary plus bonus opportunities
Medical, vision, and dental insurance
Short- and long-term, supplemental, and company-paid life insurance
401(k) retirement savings plan
Employee discounts on products and services
Waterlogic Americas is an equal employment opportunity employer. Waterlogic Americas does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Waterlogic Americas also prohibits harassment of applicants or employees based on any of these protected categories.
External Company Name: Waterlogic USA