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Waterlogic USA Cash Application Specialist in Grapevine, Texas

COMPANY OVERVIEW

Waterlogic Americas is a global designer, manufacturer, distributor and service provider of drinking water systems, offering a cost-effective, environmentally friendly alternative to traditional bottled water, utilizing the most advanced water purification technology available. Founded in 1992, Waterlogic is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations throughout North America.

POSITION SUMMARY: Responsible for applying customer payments following the company's standard processes and procedures.

RESPONSIBILITIES:

  • Post all lockbox checks within 24 hours (same day)

  • Post all ACH and wire transactions within 24 hours (same day)

  • Post all credit card payments within 24 hours (same day)

  • Create Credit/Debit memos

  • Reconcile bank accounts

  • Transfer necessary data from SharePoint

  • Use BillTrust Cash App Connect program to research exceptions from the lockbox checks.

  • Use Outlook, Sales Force and Naming convention Sheet to find remittances for payments

  • Coordinate with collectors and customers regarding payments (e., misapplied money. Overpayments and duplicate payments)

  • Work on the holding accounts daily (holding account is where payments are placed that cannot be automatically applied (invoice $ total does not match check amount, no remittance stub for application, etc.)

  • Respond to emails sent to the cash application email box

  • Any and all other projects/tasks as assigned by management

QUALIFICATIONS:

  • 2 or more years of cash application experience and working with a large customer base (>10,000 accounts)

  • Knowledge of billing procedures

  • Accounts Receivable knowledge/experience

  • Strong attention to detail, goal oriented

  • Excellent written and verbal communication abilities

  • Ability to prioritize and manage multiple responsibilities

  • Ability to work independently and adapt to a changing environment

WE OFFER:

  • Competitive salary plus bonus opportunities

  • Medical, vision, and dental insurance

  • Short- and long-term, supplemental, and company-paid life insurance

  • 401(k) retirement savings plan

  • Tuition reimbursement

  • Employee discounts on products and services

Waterlogic Americas is an equal employment opportunity employer. Waterlogic Americas does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Waterlogic Americas also prohibits harassment of applicants or employees based on any of these protected categories.

ID: 2021-2816

External Company Name: Waterlogic USA

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